Upstart reviews

3.7

53% would recommend to a friend

(389 total reviews)
avatar

Dave Girouard

78% approve of CEO

44% positive business outlook

Upstart has an employee rating of 3.7 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upstart employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

389 reviews
4.0
Oct 29, 2024

Great benefits - total lack of transparency

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Excellent work/life balance - Great health benefits - Fair pay + bonuses

Cons

There was a complete lack of transparency from top management. I made it through multiple layoffs where even the managers of the laid off employees were informed at the same time as the employees. There was no clear reason given why specific people were laid off, and sometimes they were people who owned important documents or ran projects that could no longer be accessed.

3.0
Sep 28, 2024
Recommend
CEO approval
Business Outlook

Pros

I’ve worked at Upstart for a few years, and overall, it’s been a mixed experience. There are some incredible people at this company—talented engineers, strong cross-functional teams, and pockets of leadership that truly invest in their people. If you land on one of these teams, you’ll find opportunities to grow, learn, and make a tangible impact.

Cons

There are some areas where leadership seems to have significant blind spots. Certain managers can play the political game well, often deflecting blame and avoiding accountability. Unfortunately, this creates a toxic environment where those not skilled in office politics might feel isolated or undervalued. If you’re unlucky enough to work under this type of leadership, it can be frustrating and difficult to find support or have your contributions recognized. Another challenge is work-life balance. Expectations are high, and it often feels like there’s always more to be done, with little regard for time off or mental well-being. While some managers are understanding and flexible, that’s not the case across the board. Burnout can be a real issue if you’re not careful about setting boundaries.

Viewing 55 - 57 of 389 Reviews

Glassdoor has 426 Upstart reviews submitted anonymously by Upstart employees. Read employee reviews and ratings on Glassdoor to decide if Upstart is right for you.