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      Upstart

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      Upstart reviews

      3.7

      53% would recommend to a friend

      (389 total reviews)
      avatar

      Dave Girouard

      78% approve of CEO

      44% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.7

      Work/Life balance

      3.5

      Career opportunities

      3.4

      Culture & values

      3.0

      Senior management

      Upstart has an employee rating of 3.7 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upstart employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      389 reviews
      2.0
      Sep 11, 2024

      Great until it was not

      Associate operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits - health, dental, vision were included. In-office lunch was provided daily. Quarterly bonuses in operations.

      Cons

      Hourly employees earned hours at a slow pace, the stated unlimited PTO was only for salaried employees. Support teams have backlogs or slow to address things. Career opportunities did not arise often and if they did loads of people would apply.

      3.0
      Sep 10, 2024

      Ok place to work (grain of salt)

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -People are generally great to work with - Culture is laid back - micro management can be at a minimum - decent pay and benefits

      Cons

      - Inefficient/ outdated internal tooling - Senior leaders may/may not actually have necessary qualifications for the roles they are in (friends hiring friends in at senior level) - Constant inability to manage head count efficiently leading to relentless lay offs and internal “restructuring” - May move you to another role to fill a gap then vacate that position with you in it -virtually no internal mobility past L4 and they will normally hire externally after that level. No real cultivation of talent of current staff -currently utilizing heavy outsourced/third party work force (laid off most internal FTE)

      Viewing 58 - 60 of 389 Reviews
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      ReviewsUpstart reviews

      Glassdoor has 426 Upstart reviews submitted anonymously by Upstart employees. Read employee reviews and ratings on Glassdoor to decide if Upstart is right for you.