Pros
Great culture. Everyone really does seem to care for each other. For customer service agents its well worth the money. Benefits are fantastic Good sick time policy
Cons
You have to be adaptable and willing to change your position at any time. Upstart has a way of shifting need in every aspect of operations even if the need is necessarily there. I also feel like when applying for internal roles that the response from interviews takes way too long. It took over two weeks to hear "you didn't get the job." Obviously I assume I didn't with the lack of communication but you still wonder if you are still in the running. The pay isnt as competitive as they make it seem. For customer service agents its well worth the money but for other roles, they are underpaid, such as learning and development.
