Upstart reviews

3.7

53% would recommend to a friend

(389 total reviews)
avatar

Dave Girouard

78% approve of CEO

44% positive business outlook

Upstart has an employee rating of 3.7 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upstart employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

389 reviews
2.0
Apr 1, 2022

Cared more about quantity over quality

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits and perks were cool.

Cons

In customer service quality was overlooked and management cared more about how many cases were closed vs taking care of the issue fully.

3.0
Nov 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home free lunches when in offices

Cons

Job is a Glorified call center expect to be on phone 90% of time

4.0
Dec 2, 2018

Credit Analyst review

Recommend
CEO approval
Business Outlook

Pros

young, engaged people. flexible with shifts and time-off requests. Occasionally catered food

Cons

Lack of upwards growth potential. It's difficult to move up and I don't know if moving up is worth the amount of time required

Viewing 106 - 108 of 389 Reviews

Glassdoor has 426 Upstart reviews submitted anonymously by Upstart employees. Read employee reviews and ratings on Glassdoor to decide if Upstart is right for you.