Does Upstream Rehabilitation pay their employees well?

According to anonymously submitted Glassdoor reviews, Upstream Rehabilitation employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Upstream Rehabilitation. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at Upstream Rehabilitation?

33% of Upstream Rehabilitation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upstream Rehabilitation 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Upstream Rehabilitation?

Physical Therapist (35) , Office Coordinator (12) , Physical Therapist Assistant (12) , Account Manager (10) , Clinic Director/Physical Therapist (9) , Patient Care Coordinator (5) , Office Manager (3) , Physical Therapy Technician (3) , Clinic Director (2) , Director (2) , PLCC (2) , Regional Director (2) , Regional Director of Operations (2) , Revenue Cycle Specialist (2) , Sales Associate (2)

What are the pros of working at Upstream Rehabilitation according to real employee reviews?

"Coworkers were nice, flexible dress code" ((in 7 reviews)); "nice people getting to see patients get better" ((in 5 reviews)); "Flexibility is great and bonus is great" ((in 4 reviews)); "Well organized, good resources and CEU opportunities" ((in 3 reviews)); "No micromanaging, approachable leadership, laid back corporate atmosphere." ((in 3 reviews))

What are the cons of working at Upstream Rehabilitation according to real employee reviews?

"Benefits are expensive due too barely making ends meet as it is." ((in 5 reviews)); "No growth opportunities at admin levels." ((in 4 reviews)); "The holiday time off could be better." ((in 4 reviews)); "The work life balance is poor and they do not have a good support system for therapists." ((in 3 reviews)); "Benefits are subpar and bad PTO" ((in 3 reviews))

What are the top reviewed Upstream Rehabilitation locations?

Chattanooga , Atlanta , Birmingham , Kansas City , Knoxville , Nashville , Charlotte , Memphis , Harrisburg , Kansas City , Opelika , Ogden , Salt Lake City , Harrisonburg , Richmond , Fayetteville , New Bern , Denton , Houston , Sherman , Columbus , Hattiesburg , Petal , Yazoo City , Arkansas City , Springdale , Spring Hill , Castle Rock , Covington , Slidell

Upstream Rehabilitation reviews

2.8

33% would recommend to a friend

(159 total reviews)

Anthony Mollica

43% approve of CEO

43% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.9

Senior management

2.9

Career opportunities

2.6

Compensation and benefits

Upstream Rehabilitation has an employee rating of 2.8 out of 5 stars, based on 159 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Upstream Rehabilitation employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

159 reviews

3.0

Jun 20, 2026

Great resources and benefits, but poor work-life balance

Physical therapist assistant

Recommend

CEO approval

Business Outlook

Pros

Great resources for CEUs and great benefits

Cons

Poor work life balance, high turnover

Upstream Rehabilitation Response

3w

Thank you for taking the time to share your feedback. We're pleased to hear that you found value in our continuing education resources and benefits offerings. We understand that employees may have different experiences when it comes to workload and work-life balance, and we appreciate you sharing your perspective. Feedback like yours helps us continue evaluating how we support our teams and their professional growth. If you would like to share more about your experience, we encourage you to reach out to us directly at hrteam@zohosupport.com.

1.0

Jun 10, 2026

Decent team, but poor pay and job security issues

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Only pro is if you have a decent manager and team working around you.

Cons

Terrible pay and salaries are capped at 3%...you could get a perfect review with your direct manager and then a 1% raise for the entire year. Constant leadership changes. Last minute decisions from higher ups that negatively affect the entire chain of operations. They like to "surprise" close down locations and outsource certain departments so you never really know if your position is safe. This company is 100% for profit and that's at the disadvantage of it's long time employees and patients.

Upstream Rehabilitation Response

3w

Thank you for sharing your feedback. We are pleased to hear that you had positive experiences with members of your team and leadership. We recognize that workplace experiences can vary, particularly during periods of organizational change, and we appreciate you taking the time to share your perspective. Feedback helps us continue to evaluate how we support our teams and communicate across the organization. If you would like to discuss your experience further, we welcome you to contact us directly at hrteam@zohosupport.com.

2.0

May 21, 2026

Good education benefits but poor support

Physical therapist assistant

Recommend

CEO approval

Business Outlook

Pros

They have a good continuing education allowance and a good mentorship program. I will say all the therapists and office coordinators are fantastic.

Cons

The work life balance is poor and they do not have a good support system for therapists. Therapist are expected to give high-quality care of patients while they are either booked or triple booked as well as clean the clinic and maintain laundry without either a tech to help or a cleaning service as well as complete documentation within the hour and have no overtime. Another con is due to the size of the company, HR is extremely hard to get of hold of. No phone number listed and emails take 2 weeks to get a response. When I left, I gave a 4 week notice, except technically I missed it by 3 days, only one of those being business day. Because I was 3 days short of 4 weeks, they declined to pay out my PTO. Potential employees beware

Upstream Rehabilitation Response

1mo

Thank you for taking the time to share your feedback and for recognizing our continuing education support, mentorship program, and the dedication of our team. We’re glad those aspects of your experience stood out positively. We understand the challenges you shared can impact overall job satisfaction, and we appreciate you taking the time to share your perspective. Feedback like yours helps us continue evaluating how we support our teams across our clinics. If you would be open to sharing more about your experience, we encourage you to reach out to us directly at hrteam@zohosupport.com. We wish you the very best in your future endeavors.

Viewing 4 - 6 of 159 Reviews

Top companies for "Compensation and Benefits" near you

Evernorth

3.7★Compensation & Benefits

AltaMed

3.5★Compensation & Benefits

Maven Clinic

3.6★Compensation & Benefits

Riverside University Health System

3.7★Compensation & Benefits

Jobs at Upstream Rehabilitation

RCM - Accounts Receivable (AR) Associate

Growth & Development Team Assistant

Patient Care Coordinator

Talent Acquisition Partner

Patient Care Coordinator/Intake Authorization Coordinator- Beacon Summit Woods-Sharonville