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Upstream Rehabilitation

Engaged Employer

Upstream Rehabilitation reviews

2.8

33% would recommend to a friend

(159 total reviews)
avatar

Anthony Mollica

43% approve of CEO

43% positive business outlook

Upstream Rehabilitation has an employee rating of 2.8 out of 5 stars, based on 159 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Upstream Rehabilitation employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

159 reviews
4.0
May 14, 2026

Room for growth despite industry challenges

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ability to grow, ability to create a career

Cons

The industry itself can be challenging, but the company attempts to navigate accordingly.

avatar
Upstream Rehabilitation Response
2mo
Thank you for sharing your feedback. We’re pleased to hear that you’ve found opportunities for career development within our organization. We recognize that the healthcare industry can be challenging, and we are committed to supporting our team, fostering professional growth, and continuously improving how we navigate those challenges together. We appreciate your perspective and your contributions.
1.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule but does use attendance point system

Cons

lack of pay to work ratio

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Upstream Rehabilitation Response
2mo
Thank you for sharing your feedback. We’re glad to hear you value the flexibility of the schedule, and we appreciate your honest input. Feedback like yours is important as we continue evaluating ways to support our team members. If you would like to provide more details about your experience, please reach out to our HR team at hrteam@zohosupport.com. Thank you for being part of our team.
2.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility of schedule to a point, the ability to work remote, they provide all the tools you need to do your job.

Cons

Heavily monitored, like if you are away from your desk and your mouse is not moving for 10 minutes, they will know and flag you for it. They also have software on every machine that recognizes mouse patterns and "Jigglers" as several people have been let go for having these or being away from their desk for repeated and long amounts of time. But they are so strict you cannot even go to the bathroom without someone knowing and possibly saying something. You also cannot have kids in the room with you when you work. They are very inflexible, when you are working, you are working and doing nothing else and they want you to do this 8 hours, 5 days with no stoppage whatsoever. The work/life balance for the Credentialing Specialist is okay, but the PTO really sucks. You don't get any when you start and you have to work a substantial amount of time before you can accumulate any. You get kind of chastised for taking time off, even unpaid time off. Benefits are not great if you have to support a family or child, it is very expensive.

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Upstream Rehabilitation Response
3mo
Thanks for sharing your experience—we’re glad to hear the remote setup, flexibility, and tools have been helpful. We understand that expectations around time management can feel challenging, especially in a remote role. Our intention is to create a balance between flexibility and accountability, while supporting our team in doing their best work. That said, feedback like this is important and helps us continue to evaluate where we can improve. If you’re open to sharing more about your experience, we’d appreciate the opportunity to connect. You can reach us at hrteam@zohosupport.com. Wishing you the best moving forward.
Viewing 7 - 9 of 159 Reviews

Glassdoor has 160 Upstream Rehabilitation reviews submitted anonymously by Upstream Rehabilitation employees. Read employee reviews and ratings on Glassdoor to decide if Upstream Rehabilitation is right for you.