Does Upstream Rehabilitation pay their employees well?

According to anonymously submitted Glassdoor reviews, Upstream Rehabilitation employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Upstream Rehabilitation. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at Upstream Rehabilitation?

33% of Upstream Rehabilitation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upstream Rehabilitation 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Upstream Rehabilitation?

Physical Therapist (35) , Office Coordinator (12) , Physical Therapist Assistant (12) , Account Manager (10) , Clinic Director/Physical Therapist (9) , Patient Care Coordinator (5) , Office Manager (3) , Physical Therapy Technician (3) , Clinic Director (2) , Director (2) , PLCC (2) , Regional Director (2) , Regional Director of Operations (2) , Revenue Cycle Specialist (2) , Sales Associate (2)

What are the pros of working at Upstream Rehabilitation according to real employee reviews?

"Coworkers were nice, flexible dress code" ((in 7 reviews)); "nice people getting to see patients get better" ((in 5 reviews)); "Flexibility is great and bonus is great" ((in 4 reviews)); "Well organized, good resources and CEU opportunities" ((in 3 reviews)); "No micromanaging, approachable leadership, laid back corporate atmosphere." ((in 3 reviews))

What are the cons of working at Upstream Rehabilitation according to real employee reviews?

"Benefits are expensive due too barely making ends meet as it is." ((in 5 reviews)); "No growth opportunities at admin levels." ((in 4 reviews)); "The holiday time off could be better." ((in 4 reviews)); "The work life balance is poor and they do not have a good support system for therapists." ((in 3 reviews)); "Benefits are subpar and bad PTO" ((in 3 reviews))

What are the top reviewed Upstream Rehabilitation locations?

Chattanooga , Atlanta , Birmingham , Kansas City , Knoxville , Nashville , Charlotte , Memphis , Harrisburg , Kansas City , Opelika , Ogden , Salt Lake City , Harrisonburg , Richmond , Fayetteville , New Bern , Denton , Houston , Sherman , Columbus , Hattiesburg , Petal , Yazoo City , Arkansas City , Springdale , Spring Hill , Castle Rock , Covington , Slidell

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Upstream Rehabilitation

Upstream Rehabilitation reviews

2.8

33% would recommend to a friend

(159 total reviews)

Anthony Mollica

43% approve of CEO

43% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.9

Senior management

2.9

Career opportunities

2.6

Compensation and benefits

Upstream Rehabilitation has an employee rating of 2.8 out of 5 stars, based on 159 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Upstream Rehabilitation employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

159 reviews

2.0

Mar 25, 2026

New grads beware

Physical therapist

Recommend

CEO approval

Business Outlook

Pros

Decent benefits, good resources for CEUs and clinical growth, friendly coworkers

Cons

Predatory towards new grads, high productivity standards, poor work/life balance, quantity over patient care quality, compensation is not competitive

Upstream Rehabilitation Response

3mo

Thank you for taking the time to share your feedback. We’re glad to hear you found value in the many benefits and support we offer. We’re sorry to hear about your concerns. We strive to create an environment that supports both professional growth and overall well-being, and we understand how important it is to maintain a balance that allows our clinicians to provide quality care. Your feedback is important to us and will be shared with our leadership team as we continue to evaluate and improve. If you’re open to sharing more about your experience, we’d welcome the opportunity to connect—please feel free to reach out to our HR team at hrteam@zohosupport.com. Thank you again for your insights.

3.0

Mar 7, 2026

PLCC remote

Plcc

Recommend

CEO approval

Business Outlook

Pros

Work from home, no commute, no expense for your car, etc.

Cons

Everything you do on your computer is monitored. All calls are recorded. Metrics,metrics,metrics all day every day.

Upstream Rehabilitation Response

4mo

Thank you for sharing your feedback. We’re glad to hear you value the flexibility of working from home and the convenience it provides. In a call center environment, monitoring and call recording are standard practices that support quality assurance, compliance, and team development. If you would like to share more about your experience, please contact hrteam@zohosupport.com. We appreciate your perspective and are here to support you.

3.0

Mar 5, 2026

Friendly folks, but depends on the location

Patient care coordinator

Recommend

CEO approval

Business Outlook

Pros

Everyone was very welcoming and accomodating

Cons

The situation I found myself in was what many would call a bait and switch situation. There was much more responsibility placed onto me as an individual than was ever disclosed to me during the interview and during onboarding

Upstream Rehabilitation Response

4mo

Thank you for sharing your feedback. We’re glad to hear you found your colleagues welcoming and accommodating. We’re sorry to hear that your experience did not fully align with your expectations regarding responsibilities. If you would like to share more about your experience, please contact hrteam@zohosupport.com. We appreciate your perspective and wish you the best in your future endeavors.

Viewing 10 - 12 of 159 Reviews

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Jobs at Upstream Rehabilitation

Talent Acquisition Partner

RCM - Accounts Receivable (AR) Associate

Patient Care Coordinator

Growth & Development Team Assistant

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Ratings by category

Ratings by demographic groups

Reviews by job title

New grads beware

PLCC remote

Friendly folks, but depends on the location

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