Does Upstream USA pay their employees well?

According to anonymously submitted Glassdoor reviews, Upstream USA employees rate their compensation and benefits as 4.6 out of 5. Find out more about salaries and benefits at Upstream USA. This rating has been stable over the past 12 months.

How satisfied are employees working at Upstream USA?

75% of Upstream USA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upstream USA 4.3 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Upstream USA?

Director (4) , Manager (4) , Quality Improvement Coordinator (3)

What are the pros of working at Upstream USA according to real employee reviews?

"Good benefits and very flexible." ((in 14 reviews)); "The company has a good mission." ((in 4 reviews)); "Decent pay." ((in 3 reviews)); "Employee driven, awesome team, encouragement" ((in 3 reviews)); "Super smart talent: my colleagues are bright!" ((in 3 reviews))

What are the cons of working at Upstream USA according to real employee reviews?

"Leadership is extremely patronizing at BEST." ((in 3 reviews))

What are employees saying about Upstream USA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upstream USA layoffs and their outlook for job security at Upstream USA in 2026.

What are the top reviewed Upstream USA locations?

Boston , Charlotte , Oakland , Seattle , Birmingham , Wilmington

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Upstream USA

Upstream USA reviews

4.1

75% would recommend to a friend

(48 total reviews)

Mark Edwards

77% approve of CEO

71% positive business outlook

Ratings by category

4.6

Compensation and benefits

4.3

Work/Life balance

3.9

Culture & values

3.8

Career opportunities

3.6

Senior management

3.4

Diversity & inclusion

Upstream USA has an employee rating of 4.1 out of 5 stars, based on 48 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Upstream USA employee rating is 20% above average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Veteran status

Reviews by job title

48 reviews

5.0

May 8, 2019

Fast growing, well funded, great mission!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have a lot of trust in our organization's leadership. The mission is incredibly important. The organization is willing to look at its weaknesses and improve on them. Upstream has reliable funding, so there's stability and the opportunity to plan ahead.

Cons

The work is spread across states and on some teams many staff are remote - so most meetings are video meetings, not in person. As other reviewers have noted, there's lots of change and Upstream is still building a lot of its systems, so a solution-oriented mindset is key.

3.0

Mar 26, 2019

Inexperienced Team

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good work life balance, coworkers care about the work and want to make a difference. Benefits are good.

Cons

Lots of talk about the importance of feedback that doesn't translate into action. Same with diversity. The organization says it is focused on it, and there is a lot of discussion but not necessarily agreement. There doesn't seem to be a lot of room for disagreement or accepting different work styles. Education seems to take priority over experience.

5.0

Mar 19, 2019

Great people, great mission!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everyone who works here is so smart, and so dedicated to the mission, it is inspiring. They are also kind, supportive, fun, joyful, and hilarious. The organization is growing fast, which means if you're willing to jump in and get your hands dirty, there are lots of opportunities for growth. Upper management seems to be sincerely committed to identifying shortcomings and finding ways to improve. I feel respected and valued as an employee, and have plenty of opportunities to contribute ideas to drive my work.

Cons

With so much growth, it can be hard to keep up with all the new names and faces, especially with teams located in different states, and inter-departmental communication is not always the best. If you're adverse to change, it may be uncomfortable at times because the change is pretty constant.

Viewing 37 - 39 of 48 Reviews

Jobs at Upstream USA

Clinical Strategy Advisor - 32 hours per week (Reproductive Healthcare - NP, PA, CNM, or MD/DO)