Upstream USA reviews

4.1

75% would recommend to a friend

(48 total reviews)
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Mark Edwards

77% approve of CEO

71% positive business outlook

Upstream USA has an employee rating of 4.1 out of 5 stars, based on 48 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Upstream USA employee rating is 20% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

48 reviews
5.0
Dec 13, 2018

The best job I've ever had

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I chose to work for Upstream because of the incredible mission doing something no other group in the country is doing. Little did I know I would end up working for the best run nonprofit I have ever been a part of. Real focus on results, incredible support from supervisors, lots of room for growth, really kind and talented team.

Cons

Be sure that you are ok taking on unexpected projects and doing work beyond your job description. As a fast-growing nonprofit, you have to be able to keep up with things moving and changing quickly.

5.0
Feb 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Innovative, forward-thinking and mission-driven organization. There is never a doubt in my mind that I am doing impactful work at Upstream. The compensation and benefits package is competitive and generous for a nonprofit. Leadership seems to genuinely care about equitable, diverse, and inclusive workplace practices.

Cons

As with every company, there are growing pains. Many tools, systems, and processes are still being built out and fine-tuned. The fast pace is not for everyone.

4.0
Oct 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Employees really care about the mission. Decent pay.

Cons

Upper management (national) is out of touch with the staff. Bad communication and follow through from national. Lack of trust between employees and management

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Upstream USA Response
4y
Thank you for taking the time to post a review on our Glassdoor profile. It is important for us to hear what we are doing well and what we need to improve upon. As a valued former employee, we really appreciate your 4 star review and your endorsement of our mission and compensation approach. Please know we truly value your frank feedback regarding our national team's communication style and approach. We encourage our employees to reach out to their leadership team or our CHRO to further discuss any concerns they may have and so we can work towards finding resolution and a deepening of trust. Our newly defined organizational structure has been designed to mitigate and improve communications organizationally. Thanks again for your feedback. Please know it is very much appreciated!
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Glassdoor has 51 Upstream USA reviews submitted anonymously by Upstream USA employees. Read employee reviews and ratings on Glassdoor to decide if Upstream USA is right for you.