Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (25) , Senior Software Engineer (21) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"People are great and smart" ((in 57 reviews)); "first culture and great flexibility" ((in 43 reviews)); "Great benefits and rewards." ((in 34 reviews)); "Pay is good and nice" ((in 23 reviews)); "work from home, flexible program, diversity," ((in 22 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs and re" ((in 36 reviews)); "bad leadership and a lot of feedback" ((in 33 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 11 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 7 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Chicago , San Francisco , Mountain View , New York , Los Angeles , Redwood City , Santa Clara , Washington , Palo Alto , San Jose , Austin , Seattle , Philadelphia , Atlanta , Tucson , Dallas , Columbus , San Diego , Las Vegas , Tampa , Jersey City , Springfield , Brigham City , Naperville , Palatine , Charlottesville , Joplin , Albany , Madison , West Bloomfield

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Upwork

Upwork reviews

3.7

60% would recommend to a friend

(88 total reviews)

Hayden Brown

55% approve of CEO

42% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

88 reviews

Reviews about "Compensation"

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2.0

Jun 5, 2026

Good pay and benefits, but chaotic leadership

Program manager

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits were pretty good. Only reason I stayed.

Cons

Chaotic leadership. People are constantly busy doing things that don't matter as there is no clear understanding of what the strategy is or what success looks like.

4.0

May 26, 2026

Great remote setup but unclear career progression

Translator

Recommend

CEO approval

Business Outlook

Pros

Fully remote setup with flexible hours, which made it easy to manage work alongside personal life. The team is international and you get to work with people from different backgrounds, so communication is mostly in English and the environment is open. Management trusts you to deliver without micromanaging, and there's room to take ownership of your work if you show initiative.

Cons

Career progression isn't very clear — promotions and salary reviews depend a lot on who notices your work rather than a defined path. Communication across time zones can sometimes be slow, and decisions occasionally take longer than they should. Tools and processes could be better organized in some areas.

5.0

May 14, 2026

Good pay and flexibility, but Upwork cuts apply

Talent sourcer

Recommend

CEO approval

Business Outlook

Pros

Good pay Flexible hours Room to grow

Cons

Upwork cuts from your salary but is manageable

Viewing 1 - 3 of 88 Reviews

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Reviews about "Compensation"

Good pay and benefits, but chaotic leadership

Great remote setup but unclear career progression

Good pay and flexibility, but Upwork cuts apply

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