Urban Outfitters reviews

3.6

61% would recommend to a friend

(6,266 total reviews)

Sheila Harrington

54% approve of CEO

48% positive business outlook

Urban Outfitters has an employee rating of 3.6 out of 5 stars, based on 6,266 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Urban Outfitters employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
3.0
Apr 7, 2009
Recommend
CEO approval
Business Outlook

Pros

You have the opportunity to be as creative as you want. And if you are willing to work extremely hard for it, you can climb to the top and your work will pay off. The people there are super cool, and the work space is amazing. The send you on great trips, too.

Cons

Too many hours. Pay is not competitive especially for the the level of talent. No flexibility when it comes to travel -they tell you only a few days before and you have to cancel all other things you may have planned for.

3.0
Apr 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Pay was decent for the area (though other coworkers have complained about their low salaries and people left every day for better pay in other areas) If you have a good manager, your experience can be wonderful. There is an on site cafeteria, coffee shop, dog friendly office, beautiful open spaces, and a gym. All of these things make you think you are working for a great company, but in reality they are just to keep you tied to it. Benefits and employee discount were fair.

Cons

In reality, these "Pros" are all just ways to keep you on site and working more. If you can go to the gym after work, you can go back to your desk and answer emails until 9 pm (very common!). If you can bring your dog in, you don't need to make any excuse to get up at 5 pm and leave to let the dog out. (Good thing, because other than your coworkers your dog will be the only social life you have). If you don't need to go anywhere for lunch, you never have to leave the campus! A lot of young employees move across the country (or world) to work here and have no outside friends or life once they get to the city. All said, it breeds a creepy inbred family of coworkers whose lives revolve around URBN. (It was not uncommon to get emails about how the building closed at midnight and you needed to be offsite by then, or what hours the security guards were working on Saturday and Sunday.) I've seen a lot of people get pushed out by their managers for not fitting the mold. There would be BS awards ceremonies that were reminiscent of high school. Rather than reward people's merits or hard work, they were popularity contests for the bloggers with the most followers, or the designers with their heads in the clouds 99% of the time. Most hard working employees left feeling slighted and under-appreciated. A few "stars" were the only ones that the CEO ever rewarded. Business minded people were rarely recognized, and it was more about having a "look" than having brains, but I guess that's just the fashion industry! Unfortunately, no HR Department means that employees are often left to fend for themselves with untrained management and directors who were promoted not for their skill, but for their seniority at the company, or their friendships with the hiring managers, or their cool outfits.

2.0
Jun 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Talented and hardworking employees, you can bring your pet to work, great discount

Cons

long hours, negative upper management that doesn't appreciate the hard work and hours employees put in, hard to get promoted, little to no recognition for all you give, pay is not work the hours you have to work, at times there is low moral which is a trickle down effect from upper management, catty

Viewing 10 - 12 of 6,266 Reviews

Glassdoor has 6,574 Urban Outfitters reviews submitted anonymously by Urban Outfitters employees. Read employee reviews and ratings on Glassdoor to decide if Urban Outfitters is right for you.