Does Utica National Insurance Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Utica National Insurance Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Utica National Insurance Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Utica National Insurance Group?

61% of Utica National Insurance Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utica National Insurance Group 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Utica National Insurance Group?

Underwriter (17) , Claims Adjuster (9) , Claims (7) , Commercial Lines Underwriter (6) , Claims Specialist (5) , Supervisor (5) , Commercial Underwriter (4) , Manager (4) , Senior Claims Specialist (4) , Associate Underwriter (3) , Senior Underwriter (3) , Claims Representative (2) , Information Technology (2) , Intern (2) , Internship (2)

What are the pros of working at Utica National Insurance Group according to real employee reviews?

"Great people to work with" ((in 22 reviews)); "Very supportive environment; coworkers were great" ((in 11 reviews)); "Benefits are good" ((in 11 reviews)); "Good work Life Balance and" ((in 9 reviews)); "Work from home, lucrative bonus plan" ((in 9 reviews))

What are the cons of working at Utica National Insurance Group according to real employee reviews?

"The year I worked there 3 persons left because of his poor management old school bully style." ((in 17 reviews)); "Management and Upper Management were difficult to work with to achieve results or growth opportunities" ((in 5 reviews)); "No training with high expectations" ((in 4 reviews)); "Salary is low." ((in 4 reviews)); "I received a 10 cent raise last year." ((in 4 reviews))

What are employees saying about Utica National Insurance Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utica National Insurance Group layoffs and their outlook for job security at Utica National Insurance Group in 2026.

What are the top reviewed Utica National Insurance Group locations?

New Hartford , Utica , Atlanta , Boston , Columbus , New York , Woodbury , Albany , Boston , Buffalo , Syracuse , Clinton , Charlotte , Dallas , Doylestown , Pittsburgh , Marlborough , Wakefield , Columbia , Duluth , Norcross , Midwest City , Pleasant Hill

Utica National Insurance Group reviews

3.5

61% would recommend to a friend

(195 total reviews)

Kristen Martin

47% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Utica National Insurance Group has an employee rating of 3.5 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utica National Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

195 reviews

4.0

Mar 22, 2023

Good Place to work

Onbase engineer

Recommend

CEO approval

Business Outlook

Pros

Good work Life Balance and

Cons

There is nothing to mention

1.0

Feb 19, 2023

Targets employees who have a voice

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work from home was only positive

Cons

Insane workload supervisor don't care literally most day I work straight through and 8 hour shift not taking a lunch or a break and still couldn't finish the workload but management treat you poorly and acts like you could do better they have no clue how to lead a team extremely disorganized everyone has different answers and nobody else want to take any blame they put it all on the adjuster. The communication is embarrassing . You send an email to ask a question takes the supervisor until almost end of the day to answer but then blames you when it turns into an escalation because you don't know how to handle the claim . The pay is not worth how you get treated . Look at other departments you will thank me I promise .

5.0

Feb 10, 2023

Great company

State filings coordinator

Recommend

CEO approval

Business Outlook

Pros

The workplace culture is unmatched. My supervisor, manager and director all encourage promotion within and encourage you. They give you the resources needed to advance.

Cons

I wish there was a separate bank for sick time

Viewing 52 - 54 of 195 Reviews

Jobs at Utica National Insurance Group

Customer Service Representative I (Remote)

Property Field Adjuster - Richmond, VA

Property Field Adjuster - Connecticut (Field)

Property Claims Specialist-Homeowners (inside desk)

HRIS and Benefits Analyst