Does Utica National Insurance Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Utica National Insurance Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Utica National Insurance Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Utica National Insurance Group?

61% of Utica National Insurance Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utica National Insurance Group 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Utica National Insurance Group?

Underwriter (17) , Claims Adjuster (8) , Claims (6) , Commercial Lines Underwriter (6) , Claims Specialist (5) , Supervisor (5) , Commercial Underwriter (4) , Manager (4) , Senior Claims Specialist (4) , Associate Underwriter (3) , Senior Underwriter (3) , Claims Representative (2) , Information Technology (2) , Intern (2) , Internship (2)

What are the pros of working at Utica National Insurance Group according to real employee reviews?

"Great people to work with" ((in 23 reviews)); "Very supportive environment; coworkers were great" ((in 10 reviews)); "Benefits are good" ((in 10 reviews)); "Good work Life Balance and" ((in 9 reviews)); "Great Culture and response to Pandemic" ((in 7 reviews))

What are the cons of working at Utica National Insurance Group according to real employee reviews?

"The year I worked there 3 persons left because of his poor management old school bully style." ((in 18 reviews)); "Management and Upper Management were difficult to work with to achieve results or growth opportunities" ((in 5 reviews)); "Not great insurance in my opinion" ((in 4 reviews)); "No training with high expectations" ((in 4 reviews)); "I received a 10 cent raise last year." ((in 4 reviews))

What are employees saying about Utica National Insurance Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utica National Insurance Group layoffs and their outlook for job security at Utica National Insurance Group in 2026.

What are the top reviewed Utica National Insurance Group locations?

New Hartford , Utica , Atlanta , Boston , Columbus , New York , Woodbury , Albany , Boston , Buffalo , Syracuse , Clinton , Dallas , Doylestown , Marlborough , Wakefield , Columbia , Duluth , Norcross , Midwest City , Pleasant Hill

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Utica National Insurance Group

Utica National Insurance Group reviews

3.5

61% would recommend to a friend

(191 total reviews)

Kristen Martin

47% approve of CEO

58% positive business outlook

Ratings by category

3.6

Culture & values

3.5

Work/Life balance

3.4

Diversity & inclusion

3.3

Senior management

3.3

Compensation and benefits

3.3

Career opportunities

Utica National Insurance Group has an employee rating of 3.5 out of 5 stars, based on 191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utica National Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

191 reviews

1.0

Dec 5, 2025

Horrific

Claims

Recommend

CEO approval

Business Outlook

Pros

Paycheck received every 2 weeks

Cons

Terrible management and nothing positive to say

2.0

Dec 4, 2025

Worst place I've ever worked

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent health insurance Remote work Some good coworkers

Cons

Management is horrible Place has become to top heavy Biggest retirement year Always very short staffed Rumored to be integrated ai

5.0

Sep 21, 2025

Great

Associate underwriter

Recommend

CEO approval

Business Outlook

Pros

Training was great, awesome to learn

Cons

Work was mostly remote, too much

Viewing 4 - 6 of 191 Reviews

Jobs at Utica National Insurance Group

Property Field Adjuster - Richmond, VA

HRIS and Benefits Analyst

Property Field Adjuster - Connecticut (Field)

Senior Product Specialist

Senior Property Claims Specialist - Commercial (Inside Desk)

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Utica National Insurance Group

Utica National Insurance Group reviews

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Horrific

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