Does Utica National Insurance Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Utica National Insurance Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Utica National Insurance Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Utica National Insurance Group?

61% of Utica National Insurance Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utica National Insurance Group 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Utica National Insurance Group?

Underwriter (17) , Claims Adjuster (9) , Claims (7) , Commercial Lines Underwriter (6) , Claims Specialist (5) , Supervisor (5) , Commercial Underwriter (4) , Manager (4) , Senior Claims Specialist (4) , Associate Underwriter (3) , Senior Underwriter (3) , Claims Representative (2) , Information Technology (2) , Intern (2) , Internship (2)

What are the pros of working at Utica National Insurance Group according to real employee reviews?

"Great people to work with" ((in 22 reviews)); "Very supportive environment; coworkers were great" ((in 11 reviews)); "Benefits are good" ((in 11 reviews)); "Good work Life Balance and" ((in 9 reviews)); "Work from home, lucrative bonus plan" ((in 9 reviews))

What are the cons of working at Utica National Insurance Group according to real employee reviews?

"The year I worked there 3 persons left because of his poor management old school bully style." ((in 17 reviews)); "Management and Upper Management were difficult to work with to achieve results or growth opportunities" ((in 5 reviews)); "No training with high expectations" ((in 4 reviews)); "Salary is low." ((in 4 reviews)); "I received a 10 cent raise last year." ((in 4 reviews))

What are employees saying about Utica National Insurance Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utica National Insurance Group layoffs and their outlook for job security at Utica National Insurance Group in 2026.

What are the top reviewed Utica National Insurance Group locations?

New Hartford , Utica , Atlanta , Boston , Columbus , New York , Woodbury , Albany , Boston , Buffalo , Syracuse , Clinton , Charlotte , Dallas , Doylestown , Pittsburgh , Marlborough , Wakefield , Columbia , Duluth , Norcross , Midwest City , Pleasant Hill

Utica National Insurance Group reviews

3.5

61% would recommend to a friend

(195 total reviews)

Kristen Martin

47% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (195 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Utica National Insurance Group has an employee rating of 3.5 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utica National Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

195 reviews

5.0

Feb 24, 2022

Amazing

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Utica National is an incredible work place. Feels more like family than it does work. Always show up to help other team mates without being asked work cohesively and develop strong relationships

Cons

NONE I DO NOT HAVE ANY CONS

5.0

Feb 22, 2022

Constant Improvement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good combination of long tenured and newer employees. Management listens to employees and want to continually improve. Strong financial position in comparison to the past.

Cons

Much work still needs to be done to improve upon systems and workflows.

3.0

Feb 22, 2022

Great Place to Work If You’re Mediocre

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work-life balance is great if you set boundaries and have a decent leader. Pay can be good when you are first hired. A stable job that is very secure if you are competent at all. The CEO seems to care about the people and stepped it up during Covid-19.

Cons

With some exceptions, the IT department is optimized to retain average/mediocre employees and churn thru good ones. A lot of the tech/processes are very outdated. Many of the “leaders” and smaller groups here are toxic and more concerned with self-image than focusing on performing quality work.

Viewing 73 - 75 of 195 Reviews

Jobs at Utica National Insurance Group

Customer Service Representative I (Remote)

Property Claims Specialist-Homeowners (inside desk)

Errors & Omissions Supervisor (hybrid)

Senior Claims Specialist - Auto Bodily Injury (Charlotte, NC; hybrid)

Senior Claims Specialist - Auto Bodily Injury (NY venues; hybrid)