Metrics first, employee satisfaction never
Pros
You get a paycheck every 2 weeks.
Cons
Everything is metric driven, clients are unhappy and leaving, employees are unhappy and leaving. Managers can't tell you how some of the metrics are measured. Anyone who is happy here is either management and so far disconnected from what is happening on a daily basis or is drinking that company kool-aid. They are able to find new clients to replace the ones that left, but eventually new clients will run out. If a higher position on your team opens up, they either give some excuse of not backfilling or the position is not needed or have to justify the position is needed in order to backfill. Then they will try to do an outside hire or hire from outside the team from another team. No room for advancement. Participation trophy 3% raise every year, so performance doesn't matter. No bonuses, no raises, just the 3% raise while inflation is higher. Pay bands they claim are with in industry ranges however they haven't adjust them since 5 years ago. Also if pay bands are within range, how is it that everyone is leaving for higher pay? They are able to replace senior level engineers with someone unqualified for lower pay and it shows. Their biggest Canadian client left and they held onto most of those Canadian employees to lay off US employees and backfill roles with Canadian employees. Laid people off just a few weeks before Christmas.
