VCA RVT reviews

I do feel sometimes that the higher ups make more than they should and do not compensate the actual hospital workers for all the revenue we bring them. We do get some perks but even when revenue goes up, staffing still does not match what we produce in my opinion. Corporate workers seem to get better pay and perks than hospital workers.

The hospital itself is a mess. There is no accountability among techs, they just throw people on the floor with no training, and there is not really any oversight. They use a system called smartflow but don't have the internet capability to handle it and it has caused patients to be accidentally overdosed on medication because it doesn't update well. It's also stopped working when dealing with critical cases, jeopardising the patient. Management has been told numerous times about the danger but does not do anything except say we have to use it. No contingency plan. There are a lot of interns, again, not a lot of oversight so not only are you taking care of your patients, but trying to help interns do their jobs. Owners pay the same fee for intern vs getting an experienced ER doc. If a pet comes in overnight after 2:30am, it's an intern basically on their own handling critical cases. There is no communication between departments and owners get frustrated a lot. Also, the West LA location is very expensive compared to other VCA locations. Most employees I've talked to would not trust have their own pets hospitalised here. They can't hold on to staff, but never offer anything till an employee threatens to quit.