VCA reviews

2.9

41% would recommend to a friend

(2,350 total reviews)
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Patty Wu

20% approve of CEO

30% positive business outlook

VCA has an employee rating of 2.9 out of 5 stars, based on 2,350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Jul 2, 2024

Unethical Senior Leadership

Recommend
CEO approval
Business Outlook

Pros

A cheap trinket and a movie at the end of the year as the only reward for a year of hard work and dedication.

Cons

Policies are applied incredibly inconsistently. HR uses them either to condone bad behavior or to remove employees senior leadership dislikes. The company operates like a dictatorship: follow orders or face consequences. There is zero appreciation for the long hours and hard work you put in. They don't even respond to your resignation notice. You’re just a number that can be easily replaced. Prices are secretly increased at least twice a year, and employees are pressured to sell ineffective wellness plans for huge profits. Everything about this company feels unpleasant, like a stink you can't wash off. Avoid!

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VCA Response
1y
Thank you for sharing your concerns. VCA has made significant investments in programs focused on developing emotionally intelligent leaders and we continue to provide manager trainings. We regularly share a full analysis on feedback and provide recommendations to top leadership. We'd value a chance to connect with you about your feedback, so please feel free to reach out to your Associate Relations Team or EmployeeConcerns@vca.com to continue the conversation.
3.0
Jun 30, 2024

Don’t work here

Recommend
CEO approval
Business Outlook

Pros

Some of the vets are great to work with

Cons

Bad manager, staff has attitude problems

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VCA Response
1y
We appreciate you reaching out with your feedback. VCA is committed to providing each Associate with unmatched support, developing leaders and driving accountability for behaviors that don't support our values. We value your contributions while you were a member of our team.
3.0
Jun 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits, discounts, experiences, network, opportunities

Cons

Greed, toxicity, lack of growth, no work-life balance

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VCA Response
1y
Thank you for sharing your praise and your concerns. Caring for those who care for our pets is a top priority and as such, VCA has made significant investments to expand benefits, mental health resources and management programs for all our Associates.
Viewing 298 - 300 of 2,350 Reviews

Glassdoor has 2,427 VCA reviews submitted anonymously by VCA employees. Read employee reviews and ratings on Glassdoor to decide if VCA is right for you.