Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

39% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (179) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Registered Veterinary Technician (RVT) (68) , Veterinarian (68) , Receptionist (62) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits are good and PTO" ((in 202 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 101 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 76 reviews)); "Staff is great and friendly." ((in 66 reviews)); "Good work environment." ((in 25 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 255 reviews)); "Some managers have difficult managig styles." ((in 58 reviews)); "there is no work/life balance" ((in 45 reviews)); "Upper management is clueless." ((in 45 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 44 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What VCA locations have received the highest employee ratings?

Silverdale , San Jose , Orange , Tustin , Reno , Charlotte , Fort Worth , San Antonio , Carmel , Santa Barbara

VCA reviews

2.9

39% would recommend to a friend

(2,345 total reviews)

Patty Wu

23% approve of CEO

26% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.8

Work/Life balance

2.4

Senior management

VCA has an employee rating of 2.9 out of 5 stars, based on 2,345 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Feb 18, 2026

Good Beginner Job for Veterinary Medicine

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Coworkers were always a joy to work with.

Cons

Company policies and practice standards changed too frequently and made it difficult for employees to adhere to.

3.0

Feb 15, 2026

Mostly Good, But Some Bad Apples. Proceed with caution.

Csr supervisor

Recommend

CEO approval

Business Outlook

Pros

Employee pet discount. Some great co-workers. Flexible work schedule. Opportunities to learn on the job. Mostly great clients.

Cons

Some negativity among co-workers. Lack of support from upper management, and worst of all, promoting discord by taking sides and not being fair and unbiased. Increasing pricing while making appointment times shorter.

VCA Response

3mo

Thank you for sharing your experience. We’re glad to hear you found positive aspects of your time at VCA, and we also take seriously the concerns you raised about inconsistencies in leadership and team dynamics. VCA continues to invest in leadership development and clear, organization‑wide expectations to help ensure our hospital cultures remain supportive and aligned with our values. Your feedback helps guide ongoing improvements across our hospitals.

3.0

Feb 4, 2026

Great at first, then lots of changes

Veterinary technician

Recommend

CEO approval

Business Outlook

Pros

Lots of locations and opportunity for transfers to new locations. Employee discounts at other VCA hospitals if you need to take personal pet to see a specialist or for overnight care. Insurance coverage and 401k are decent.

Cons

High turnover not only among staff but also management. Salary and compensation not great unless you are grandfathered in when they purchase your hospital. They say they allow the hospitals to remain unique and keep their own culture, which they do for the first year, and then they start changing policies.

VCA Response

3mo

Thank you for sharing your perspective. We know that changes within a hospital or organization can feel difficult, and we aim to support our teams through these transitions with clear communication and strong leadership. VCA continues to invest in development programs and hospital resources to help Associates navigate change while maintaining high standards of care.

Viewing 31 - 33 of 2,345 Reviews

Jobs at VCA

Dog Walker and Pet Sitter

Medical Assistant/Front Desk

VCA

VCA reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good Beginner Job for Veterinary Medicine

Mostly Good, But Some Bad Apples. Proceed with caution.

Great at first, then lots of changes

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