Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

39% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (179) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Registered Veterinary Technician (RVT) (68) , Veterinarian (68) , Receptionist (62) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits are good and PTO" ((in 217 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 96 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 77 reviews)); "Staff is great and friendly." ((in 67 reviews)); "Flexible schedule and casual environment." ((in 21 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 261 reviews)); "Some managers have difficult managig styles." ((in 61 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 46 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 45 reviews)); "there is no work/life balance" ((in 44 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What VCA locations have received the highest employee ratings?

Silverdale , San Jose , Orange , Tustin , Reno , Charlotte , Fort Worth , San Antonio , Carmel , Santa Barbara

VCA reviews

2.9

39% would recommend to a friend

(2,346 total reviews)

Patty Wu

23% approve of CEO

26% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.8

Work/Life balance

2.4

Senior management

VCA has an employee rating of 2.9 out of 5 stars, based on 2,346 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jan 23, 2023

Mars and or greed has changed VCA

Associate veterinarian

Recommend

CEO approval

Business Outlook

Pros

Full array of benefits, but health benefits are expensive. Some locations are better managed and staffed than others. The past focus on high quality of medicine was great. Some locations are better equipped than others.

Cons

Losing the prior focus on best medicine in order to improve the bottom line. Keeping medical supplies and vaccines as minimally stocked as possible leads to running out or unable to obtain when back orders occur (bite nose in spite of your face). Shortening appointment times to see more- the ever push to see more and more. Not focusing on best medicine and high quality anymore.

VCA Response

3y

While we greatly appreciate this feedback and your time with us, we wish to hear more details about this. When you are able, please reach out to us at EmployeeConcerns@vca.com with more about your experience. We are here to listen.

1.0

Jul 24, 2020

Does Not Care About The People

Hospital manager

Recommend

CEO approval

Business Outlook

Pros

My team and the bond we have with each other. The clients you get to build relationships with on a daily basis The patients you get to help.

Cons

Wages and Benefits for all positions are very poor. Most team members have to have a 2nd job. Even I as a hospital manager I have a 2nd job. Field leadership is manipulative and unsupportive. Does not care about the teams in the hospital. Doctors allowed to behave badly. Inexperienced field leadership lacking business knowledge. Unwilling to support the local teams. This has become more evident during COVID. It is really easy to sit on your couch at home and pass judgment on others when you have not left your home to visit a hospital in since March.

VCA Response

5y

We’re concerned about what you’ve shared here, and we’d like to discuss your experience further. Please contact us at EmployeeConcerns@vca.com and let’s talk about it. Thank you.

3.0

Jul 15, 2019

Lack of work life balance

Veterinarian

Recommend

CEO approval

Business Outlook

Pros

Really good benefits but that is about it.

Cons

Micromanaged, worked to death, long hour, told how to practice in a subtle way by not providing basic diagnostics needed to provide standard patient care. Allow unacceptable and hostile work environment to exist

Viewing 31 - 33 of 2,346 Reviews

Jobs at VCA

Dog Walker and Pet Sitter

Medical Assistant/Front Desk

Front Desk Coordinator (Northeast Philadelphia)

VCA

VCA reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Mars and or greed has changed VCA

Does Not Care About The People

Lack of work life balance

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