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      VCA

      Part of Mars

      Engaged Employer

      VCA reviews

      2.9

      41% would recommend to a friend

      (2,351 total reviews)
      avatar

      Patty Wu

      20% approve of CEO

      30% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      2.8

      Work/Life balance

      2.7

      Culture & values

      2.4

      Senior management

      VCA has an employee rating of 2.9 out of 5 stars, based on 2,351 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      May 14, 2024

      negative experience

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Being able to help animals

      Cons

      Culture is condescending and management will consistently undermine employees. Witnessed an applicant be turned down because management made a judgment based on the applicants appearance, stating that she “did not seem like she really needed a job.” Push selling and making money over care. They do not value you, which leads to burnout. Gave a months notice for my departure only to receive petty comments upon leaving despite being begged to stay. Even if you work there, your pets care will be put on the backburner in order to fit in as many appointments as possible. Constantly was bringing in my dog for help with skin sores and received no help - tried the same thing over and over with no improvement. Then took him to another vet and the problem was immediately solved.

      avatar
      VCA Response
      2y
      Please know that we take comments like this very seriously, as we're committed to maintaining an environment of support and respect. We would value the chance to personally discuss your experience, and we invite you to email us at EmployeeConcerns@vca.com. Thank you.
      4.0
      May 10, 2024

      ER/ICU RVT

      Registered veterinary technician (rvt)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very accommodating to sick time, LGBTQ friendly, excellent medicine and benefits.

      Cons

      Sometimes employees can be toxic and it can seem like the bully is not being reprimanded.

      avatar
      VCA Response
      2y
      Thank you for providing this helpful feedback! Please know, we are always available to discuss any concern with your further at EmployeeConcerns@vca.com. We are here to help.
      Viewing 328 - 330 of 2,351 Reviews
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      ReviewsVCA reviews

      Glassdoor has 2,428 VCA reviews submitted anonymously by VCA employees. Read employee reviews and ratings on Glassdoor to decide if VCA is right for you.