Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

40% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (275) , Veterinary Technician (180) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits are good and PTO" ((in 207 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 93 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 75 reviews)); "Staff is great and friendly." ((in 64 reviews)); "Good work environment." ((in 25 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 253 reviews)); "Some managers have difficult managig styles." ((in 65 reviews)); "there is no work/life balance" ((in 47 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 45 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 43 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Dallas , Portland , Austin , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Boston , Pittsburgh , Orlando , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

40% would recommend to a friend

(2,354 total reviews)

Patty Wu

20% approve of CEO

30% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

VCA has an employee rating of 2.9 out of 5 stars, based on 2,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews

3.0

Dec 16, 2025

More concerend for their pockets than the animals

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

The only positive were my coworkers and the vet

Cons

This always felt very much like a sales joba nd not like we were helping animals,. You have to push, push, push. It's awful

VCA Response

4mo

Thank you for sharing this perspective. We understand comments like this often come from a place of concern for pets and the teams who care for them. At VCA, providing world‑class medicine is central, which is why we consistently invest in advanced medical tools, continuing education, and specialty‑level support across our hospitals to ensure our Associates can deliver the highest standard of care. We are committed to supporting both pets and the people who care for them, and we welcome the opportunity to hear more about your experience at EmployeeConcerns@vca.com.

1.0

Dec 5, 2025

Poor leadership

Veterinary technician, lvt

Recommend

CEO approval

Business Outlook

Pros

Great Clients and coworkers, ce and benefits

Cons

Poor senior leadership, micromanage, tolerance of bullying, no leadership support to Hospital

VCA Response

4mo

Thank you for taking the time to share this feedback. This is not the experience we want for our Associates. VCA is continuing to invest in leadership development, communication training, and accountability programs to ensure our managers are fostering supportive, professional, and values‑aligned environments across all hospitals. We take concerns like this seriously and would appreciate the opportunity to learn more about your experience. When you’re able, please reach out to us at EmployeeConcerns@vca.com so we can listen and support you.

1.0

Dec 2, 2025

Meh

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good benefits, good hours, good

Cons

Favoritism, toxic coworker, unpleasant management team,

VCA Response

4mo

Thank you for the review. This is not the Associate experience we want. When you are able, please contact us at EmployeeConcerns@vca.com with more details. We are here to listen and help.

Viewing 394 - 396 of 2,354 Reviews

Jobs at VCA

Animal Care Attendant

Animal Care Attendant

VCA

VCA reviews

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Reviews by job title

More concerend for their pockets than the animals

Poor leadership

Meh

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