Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

40% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (275) , Veterinary Technician (180) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits are good and PTO" ((in 207 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 93 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 75 reviews)); "Staff is great and friendly." ((in 64 reviews)); "Good work environment." ((in 25 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 253 reviews)); "Some managers have difficult managig styles." ((in 65 reviews)); "there is no work/life balance" ((in 47 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 45 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 43 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Dallas , Portland , Austin , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Boston , Pittsburgh , Orlando , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

40% would recommend to a friend

(2,354 total reviews)

Patty Wu

20% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,354 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

VCA has an employee rating of 2.9 out of 5 stars, based on 2,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews

1.0

Jan 14, 2026

VCA

Vet tech

Recommend

CEO approval

Business Outlook

Pros

Helping animals was very fulfilling

Cons

Toxic environment with medical directors

VCA Response

4mo

Thank you for sharing your feedback. VCA works to provide clear communication, dependable support, and resources that help hospital teams deliver world-class medicine. If you’d like to offer more insight into your experience, we welcome you to reach out to EmployeeConcerns@vca.com.

1.0

Jan 8, 2026

DONT Do it

Veterinary assistant

Recommend

CEO approval

Business Outlook

Pros

-Employee discount offered -Front desk staff were professional, courteous, and helpful -Groomer was highly skilled, professional, and attentive to detail

Cons

-Poor management structure with no clear leadership or lead roles -Insufficient training and onboarding support - Compensation does not reflect workload or responsibilities - Lack of accountability across departments - Unprofessional behavior observed from leadership/medical staff

VCA Response

4mo

Thank you for taking a moment to share your feedback. We’re sorry to hear your experience led you to feel this way. At VCA, we are committed to continually strengthening our hospital environments through leadership development, communication training, and professional growth programs that support Associates at every stage of their careers. Your perspective is important to us, and we welcome you to reach out to EmployeeConcerns@vca.com if you’re open to discussing your experience so we can better understand how to improve.

2.0

Dec 26, 2025

Management is terrible, team is great

Registered veterinary technician (rvt)

Recommend

CEO approval

Business Outlook

Pros

At this point, I am only staying for the team and some DVMs. The employees are truly some of the best and most caring people I’ve ever worked with.

Cons

Management has refused to take action around complaints or suggestions from staff, and we are reaching burnout. The pay is abysmal, but from what I understand that is not directly in the control of the management at the hospital. Regardless, that doesn’t mean that what I am paid as a five-year employee of Deer Creek is reasonable. It does not feel like management is ever on the side of the staff.

VCA Response

4mo

Thank you for sharing your experience with us. We’re glad to hear you had a supportive team, and we also take your concerns about management seriously. VCA continues to invest in leadership development, communication training, and resources that help ensure managers are creating consistent, supportive, and values‑aligned environments across all hospitals. Our goal is to strengthen the Associate experience at every level, and we welcome you to reach out to EmployeeConcerns@vca.com if you’re open to discussing your experience further.

Viewing 391 - 393 of 2,354 Reviews

Jobs at VCA

Animal Care Attendant

Animal Care Attendant

VCA

VCA reviews

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VCA

DONT Do it

Management is terrible, team is great

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