Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

40% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (275) , Veterinary Technician (180) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 212 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 103 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 79 reviews)); "Staff is great and friendly." ((in 68 reviews)); "Good work environment." ((in 22 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 254 reviews)); "Some managers have difficult managig styles." ((in 60 reviews)); "there is no work/life balance" ((in 48 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 48 reviews)); "Upper management is clueless." ((in 42 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Dallas , Portland , Austin , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Boston , Pittsburgh , Orlando , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

40% would recommend to a friend

(2,354 total reviews)

Patty Wu

20% approve of CEO

30% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

VCA has an employee rating of 2.9 out of 5 stars, based on 2,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews

1.0

Jul 2, 2024

Unethical Senior Leadership

Hospital manager

Recommend

CEO approval

Business Outlook

Pros

A cheap trinket and a movie at the end of the year as the only reward for a year of hard work and dedication.

Cons

Policies are applied incredibly inconsistently. HR uses them either to condone bad behavior or to remove employees senior leadership dislikes. The company operates like a dictatorship: follow orders or face consequences. There is zero appreciation for the long hours and hard work you put in. They don't even respond to your resignation notice. You’re just a number that can be easily replaced. Prices are secretly increased at least twice a year, and employees are pressured to sell ineffective wellness plans for huge profits. Everything about this company feels unpleasant, like a stink you can't wash off. Avoid!

VCA Response

2y

Thank you for sharing your concerns. VCA has made significant investments in programs focused on developing emotionally intelligent leaders and we continue to provide manager trainings. We regularly share a full analysis on feedback and provide recommendations to top leadership. We'd value a chance to connect with you about your feedback, so please feel free to reach out to your Associate Relations Team or EmployeeConcerns@vca.com to continue the conversation.

1.0

Jun 12, 2024

Avoid

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You get a discount on vet services

Cons

No work life balance. Rude management

VCA Response

2y

Thank you for providing this feedback. In addition to online courses and VCA development programs focused on developing emotionally intelligent leaders, we continue to roll out new manager trainings. We will always seek to continue to improve our programs. We encourage you to get in touch with your Associate Relations Team in order to discuss these concerns.

1.0

Jun 6, 2024

Not worth it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None that I can think of.

Cons

Too many to list, mainly pay and lack of respect

VCA Response

2y

Mars has invested $500 Million to further enhance Associates' health and wellbeing. We value our Associates and feel a responsibility to put their needs first - a value we take seriously. We encourage you to get in touch with your Associate Relations Team in order to discuss these concerns further. Thank you.

Viewing 439 - 441 of 2,354 Reviews

Jobs at VCA

Veterinary Clinic Receptionist

Veterinary Receptionist

Veterinary Receptionist

Briarcliff Animal Hospital - Client Service Representative

Part-Time Veterinary Customer Service Representative

VCA

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Unethical Senior Leadership

Avoid

Not worth it

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