Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

40% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (275) , Veterinary Technician (180) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits are good and PTO" ((in 207 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 93 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 75 reviews)); "Staff is great and friendly." ((in 64 reviews)); "Good work environment." ((in 25 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 253 reviews)); "Some managers have difficult managig styles." ((in 65 reviews)); "there is no work/life balance" ((in 47 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 45 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 43 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Dallas , Portland , Austin , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Pittsburgh , Orlando , Boston , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

40% would recommend to a friend

(2,353 total reviews)

Patty Wu

20% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,353 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

VCA has an employee rating of 2.9 out of 5 stars, based on 2,353 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews

5.0

Dec 7, 2023

Every person can be trained for any career opp. just believe they can,

Senior executive hospital director

Recommend

CEO approval

Business Outlook

Pros

Some days a tiny mouse then an enormous Angus Bull never a dull moment.

Cons

'The satisfactory comes when our patients give us a smile at the end of it all.

VCA Response

2y

Thank you for your insight and kind words about your experience here! We are thankful for all of your hard work, and we wish you the very best in your career moving forward.

2.0

Dec 5, 2023

Loved working with animals, horrible management

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Working with animals Pay wasn't terrible Flexible hours Learned a lot

Cons

Horrible management Only cares about money Horrible working conditions Always understaffed

VCA Response

2y

Although we're pleased to know you enjoyed working with patients, we're sorry that you didn't feel fully supported in your role. Please know that we can be reached at EmployeeConcerns@vca.com to further discuss your experience, and we wish you all the best in your career moving forward.

3.0

Dec 3, 2023

Good for learning, but not to build a career.

Veterinary assistant

Recommend

CEO approval

Business Outlook

Pros

High caseload, so you get to learn a lot very quickly if you do not have prior experience Doctors and senior staff are knowledgeable and helpful Great quality of care and better equipment than most places Benefits are of high quality

Cons

Pay is not competitive for what they ask of their employees Management often does not have veterinary experience, so makes judgments arbitrarily without proper consultation with veterinary staff Corporate is stifling. A large amount of the Mars "training" is re-worded every quarter, and then you have to listen to the useless corporate blab over and over. From an employee's perspective, who is hardly making enough to cover rent, it seems so inauthentic and like the corporate offices have an overinflated ego that they are trying to pump up with every "training" they offer. Price for clients is astronomical compared to other clinics in the area. The reception staff and care staff take the brunt of this and experience a significant amount of backlash from clients as a result.

VCA Response

2y

We value your candor and want to thank you for everything you do. We are here to listen, and can be reached directly at EmployeeConcerns@vca.com to further discuss your comments. Thank you.

Viewing 451 - 453 of 2,353 Reviews

Jobs at VCA

VCA Spring Animal Hospital is Hiring a Part Time Patient Care Attendant

Client Service Representative

Veterinary Clinic Receptionist

VCA

VCA reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Every person can be trained for any career opp. just believe they can,

Loved working with animals, horrible management

Good for learning, but not to build a career.

Jobs at VCA

VCA reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

VCA reviews FAQs

Jobs at VCA