Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

39% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (179) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Registered Veterinary Technician (RVT) (68) , Veterinarian (68) , Receptionist (62) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits are good and PTO" ((in 217 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 96 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 77 reviews)); "Staff is great and friendly." ((in 67 reviews)); "Flexible schedule and casual environment." ((in 21 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 261 reviews)); "Some managers have difficult managig styles." ((in 61 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 46 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 45 reviews)); "there is no work/life balance" ((in 44 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What VCA locations have received the highest employee ratings?

Silverdale , San Jose , Orange , Tustin , Reno , Charlotte , Fort Worth , San Antonio , Carmel , Santa Barbara

VCA reviews

2.9

39% would recommend to a friend

(2,346 total reviews)

Patty Wu

23% approve of CEO

26% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.8

Work/Life balance

2.4

Senior management

VCA has an employee rating of 2.9 out of 5 stars, based on 2,346 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Dec 23, 2025

Good pay, benefits better than most.

Technician

Recommend

CEO approval

Business Outlook

Pros

Good pay, fairly good benefits.

Cons

Management is slowly improving. Prices continue to rise pushing away clients.

VCA Response

3mo

It’s great to hear that you found value in the compensation and benefits offered at VCA. We work hard to provide a Total Rewards program that supports Associates both professionally and personally, including comprehensive medical, dental, and vision coverage, paid time off, and well‑being resources such as mental‑health support and guided self‑care tools. Thank you for sharing your experience and for contributing to the care we provide to pets and their families.

3.0

Dec 16, 2025

More concerend for their pockets than the animals

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

The only positive were my coworkers and the vet

Cons

This always felt very much like a sales joba nd not like we were helping animals,. You have to push, push, push. It's awful

VCA Response

3mo

Thank you for sharing this perspective. We understand comments like this often come from a place of concern for pets and the teams who care for them. At VCA, providing world‑class medicine is central, which is why we consistently invest in advanced medical tools, continuing education, and specialty‑level support across our hospitals to ensure our Associates can deliver the highest standard of care. We are committed to supporting both pets and the people who care for them, and we welcome the opportunity to hear more about your experience at EmployeeConcerns@vca.com.

1.0

Dec 5, 2025

Under Appreciated and Underpaid

Client service representative

Recommend

CEO approval

Business Outlook

Pros

You get to work with animals.

Cons

It’s been mentioned before, but the pay is far below the level of commitment required. Work/life balance was nonexistent. I was asked/made to work almost every holiday and was often asked to come in on days off. The sheer volume of work is not reflected in your paycheck. Doctors and Techs are extremely disrespectful towards front desk even though front desk is already taking the majority of the abuse from clients. However, they value the doctors and techs more and will not help you resolve these issues. They also don’t appreciate or reward loyalty. I worked for them for over a decade and made $20 an hour at the most. I never felt appreciated or safe working for VCA.

VCA Response

3mo

Thank you for sharing your feedback. We understand how challenging it can feel to be underappreciated. We encourage our leaders to recognize their teams regularly through performance conversations and our recognition platform, Tailwags. VCA continues to invest in competitive compensation and a comprehensive Total Rewards program that includes medical, dental, and vision coverage, paid time off, financial support programs, and mental‑health resources such as up to 12 free therapy sessions per year to support work–life balance and overall well‑being. We remain committed to improving the Associate experience and welcome you to contact us at EmployeeConcerns@vca.com if you’d like to share more about your experience.

Viewing 49 - 51 of 2,346 Reviews

Jobs at VCA

Dog Walker and Pet Sitter

Medical Assistant/Front Desk

VCA

VCA reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good pay, benefits better than most.

More concerend for their pockets than the animals

Under Appreciated and Underpaid

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