Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

39% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (179) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Registered Veterinary Technician (RVT) (68) , Veterinarian (68) , Receptionist (62) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits are good and PTO" ((in 207 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 98 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 74 reviews)); "Staff is great and friendly." ((in 71 reviews)); "Good work environment." ((in 24 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 258 reviews)); "Some managers have difficult managig styles." ((in 62 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 46 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 46 reviews)); "there is no work/life balance" ((in 44 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What VCA locations have received the highest employee ratings?

Silverdale , San Jose , Orange , Tustin , Reno , Charlotte , Fort Worth , San Antonio , Carmel , Santa Barbara

VCA reviews

2.9

39% would recommend to a friend

(2,346 total reviews)

Patty Wu

23% approve of CEO

26% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.8

Work/Life balance

2.4

Senior management

VCA has an employee rating of 2.9 out of 5 stars, based on 2,346 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

May 9, 2014

The day I quit was the best day of my life.

Lvt

Recommend

CEO approval

Business Outlook

Pros

Helping animals, used to have a great employee discount, employee pet feeding plan/discount, and free revolution for my cat.

Cons

the health insurance is a joke, they only care about money, the pay is horrible! I am an LVT and I was not paid near what I should have been paid. Also a lot of the techs there did not go to school and they were paid better than I was. The staff played favorites and techs were treated more like janitors than techs while the assistants sat around and did nothing. In fact the other LVT and I had a joke that we were "Janitor Technicians". Also the prices were outrageous!

1.0

May 7, 2014

How things change.

Vet tech

Recommend

CEO approval

Business Outlook

Pros

we'll they have meetings twice A month. which gives us A free lunch. Not sure of the pros to work for VCA.I quit!

Cons

I had the best job.I would pace the floor with anticipation to go in. Then it happened the owners sold their business to VCA at first nothing changed then little by little they started bringing in their people. Our happy family is almost gone. one by one were all leaving.

1.0

Apr 24, 2014

STAY AWAY FROM VCA

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Getting to see animals throughout your shift, decent pay

Cons

EVERYTHING. Hours were terrible, the hospital manager was the worst I've ever seen. I was in training for front desk, they left me all alone up there filling other animals prescriptions! First off, I didn't even know how to do that! That is a vet techs job. I called her over the intercom and asked for help. It took her 5 mins to get up to the front desk because she was in the back being a vet tech because our staff was so short. There were plenty of rumors at this hospital. Even the other manager was talking crap about other employees to me. How professional is that?? Some of the vet techs that work there aren't even certified, they just got promoted from front desk.... The Dvms at this hospital had absolutely no passion for animals. One vet says to me" I effing hate cats!!" What type of "vet" are you? The rumors at this hospital circled from kennel, front desk, vet techs and veterinarians. I will never again step foot in this building. Worst company I've ever worked for.

Viewing 49 - 51 of 2,346 Reviews

Jobs at VCA

Dog Walker and Pet Sitter

Medical Assistant/Front Desk

Front Desk Coordinator (Northeast Philadelphia)

VCA

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The day I quit was the best day of my life.

How things change.

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