Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

40% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (275) , Veterinary Technician (180) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits are good and PTO" ((in 218 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 97 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 79 reviews)); "Staff is great and friendly." ((in 63 reviews)); "Good work environment." ((in 24 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 253 reviews)); "Some managers have difficult managig styles." ((in 61 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 46 reviews)); "there is no work/life balance" ((in 44 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 44 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Dallas , Portland , Austin , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Boston , Pittsburgh , Orlando , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

40% would recommend to a friend

(2,354 total reviews)

Patty Wu

20% approve of CEO

30% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Work/Life balance

2.7

Culture & values

2.4

Senior management

VCA has an employee rating of 2.9 out of 5 stars, based on 2,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jul 15, 2023

Overworked, low pay, disorganization, ineffective management m

Veterinary assistant

Recommend

CEO approval

Business Outlook

Pros

Only pro is free/discounted pet care.

Cons

There is no room for growth. If you consistently work harder than coworkers you will not be recognized, just given more work. Management clearly has favorites. The same issues are brought up over and over again to leadership team and nothing is done. Hostile and abusive environment and poor communication. You will not get trained properly and yelled at when you make a minor mistake. Waaaay too many appointments than what staff can reasonably handle yet they will never stop accepting new clients and only care about money. Don’t waste your time.

VCA Response

2y

We are very disappointed to hear these concerns as it is important to us that our associates have a positive work environment. When you have a moment, we ask that you contact us at EmployeeConcerns@vca.com. Thank you.

3.0

Jul 13, 2023

VCA Northview Animal Hospital

Certified veterinary technician

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefits. Most coworkers were amicable, amazing surgical team. Quality patient care. Room to grow if moving to another location.

Cons

Zero communication between management and employees. Poor learning environment even though this hospital takes on externships every couple of months. Some of the people hired after their externship still didn't know how to draw blood. Lack of experienced technicians. Very focused on profits, not affordable to the average client. Inconsistent schedules. Management would often cut hours due to overstaffing, then continue to hire on more people. Does not utilize its technicians. Cleaning protocols are not up to standard (ie: not letting Rescue sit for 10 minutes).

VCA Response

2y

Although we appreciate your detailed input regarding your time with VCA, it's disappointing to read of your concerns and we would welcome the chance to discuss them further. When you have a moment, we invite you to contact us at EmployeeConcerns@vca.com. Thank you.

4.0

Jul 12, 2023

Decent Company in vet med

Veterinary technician

Recommend

CEO approval

Business Outlook

Pros

Great resources available from different sources, decent pay range for area, good HR and upper management department

Cons

No maternity leave, benefits are better than most companies but not the greatest, little to no employee voice in the company.

VCA Response

2y

We value your input, as well as your continued dedication to your role. To support parents, VCA offers paid parental leave, fertility benefits and flexible spending accounts that can be used for childcare. Please reach out to your local HR or contact employeeconcerns@vca.com with any specific questions.

Viewing 550 - 552 of 2,354 Reviews

Jobs at VCA

Clinical Training Specialist

Community Engagement Specialist

Group Vice President - PacSoCal

Group Vice President - PacNW & Hawaii

Front Desk Coordinator (Northeast Philadelphia)

VCA

VCA reviews

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Reviews by job title

Overworked, low pay, disorganization, ineffective management m

VCA Northview Animal Hospital

Decent Company in vet med

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