VCA reviews

2.9

40% would recommend to a friend

(2,346 total reviews)
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Patty Wu

23% approve of CEO

28% positive business outlook

VCA has an employee rating of 2.9 out of 5 stars, based on 2,346 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Sep 9, 2012
Recommend
CEO approval
Business Outlook

Pros

I worked at VCA Hawthorn in Vernon Hills, and I had great co-workers. They were the only reason I enjoyed my job so much, the doctors were great as well as the head technician and the kennel staff.

Cons

I would get called off when it was too slow for me to come in. This was a total bummer since I was full time but barely making 36 hours a week, which I was told would over time get closer to 40 hours a week, but with getting called off all the time my hours were only reduced and I was scared of losing health benefits due to such low hours. They make you punch out for lunch, and you only get 30 minutes anyways so I didn't understand the reasoning for punching out for such a short lunch break. They paid me well, but when I quit and they had the kennel assistant move up to my position since she basically knew everything anyways, they barely raised her minimum wage pay rate and I still have no idea why. She is still, 1.5 years later, writing letters to VCA to try and get her pay higher, closer to what a technician should be paid. Honestly that whole situation just saddens me and I dislike how VCA feels like they can get away with paying people so poorly.

1.0
Apr 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Nice employee discounts. Great opportunity to work with a variety of animal breeds and species. Timely pay through direct deposits.

Cons

Hospital manager has no idea how to manage. Shows partiality toward anyone who patronizes her. Is gullible and easily manipulated by those she likes. Openly gossips about any employee who is not present. Shares restricted information about employees with other, non-management employees. Is clueless about employment law, employee rights, AVMA guidelines, Department of Agriculture regulations, OSHA regulations, etc. Apparently thinks RVTs, veterinary assistants, and kennel techs are all the same thing and can work these jobs interchangeably regardless of what is written in their job descriptions. Will actually write up employees for doing their jobs because she does not have a clear understanding of what their job actually is. Will write up employees for obeying the laws, for trying to protect the welfare of the patients, for trying to learn by asking questions or for just about anything else including forgetting to refill paper towels! Employees are not only allowed to but are encouraged to gossip constantly, causing a perpetual state of conflict in the workplace. Will cut your hours without notice and without concern that you have bills to pay. Veterinarian is on a power trip and won't let you do what you were trained to do. Is very condescending to employees and clients. Will take offense to anything you happen to know if she doesn't know it as well. Is clearly annoyed by being asked questions! Obviously they want unthinking, mindless drones to just blindly obey orders and not expect anything in return, not educated medical personnel who want to increase their knowledge and provide true quality animal care. If you consider yourself a professional, go elsewhere!

2.0
Oct 20, 2011

Not what it seems

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bring dog to work Casual atmosphere Some great people

Cons

Terrible benefits No performance reviews Poor raises or none Some very poor management at the top Corporate office does not offer training or growth opportunities, all CE is directed towards hospitals

Viewing 55 - 57 of 2,346 Reviews

Glassdoor has 2,423 VCA reviews submitted anonymously by VCA employees. Read employee reviews and ratings on Glassdoor to decide if VCA is right for you.