Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

39% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (179) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Registered Veterinary Technician (RVT) (68) , Veterinarian (68) , Receptionist (62) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits are good and PTO" ((in 217 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 96 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 77 reviews)); "Staff is great and friendly." ((in 67 reviews)); "Flexible schedule and casual environment." ((in 21 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 261 reviews)); "Some managers have difficult managig styles." ((in 61 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 46 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 45 reviews)); "there is no work/life balance" ((in 44 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What VCA locations have received the highest employee ratings?

Silverdale , San Jose , Orange , Tustin , Reno , Charlotte , Fort Worth , San Antonio , Carmel , Santa Barbara

VCA reviews

2.9

39% would recommend to a friend

(2,346 total reviews)

Patty Wu

23% approve of CEO

26% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.8

Work/Life balance

2.4

Senior management

VCA has an employee rating of 2.9 out of 5 stars, based on 2,346 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Oct 22, 2025

Not worth the pay

Client services

Recommend

CEO approval

Business Outlook

Pros

Mostly surrounded by people who care about animals Open to cross training

Cons

Not paid enough for the labor they want from you. To actually care about their employees, they would need to increase everyone’s wages by at least $3-5 dollars an hour to make a liveable wage but they don’t want to do that. Micro managed and everything is about making the most revenue possible. Any benefits they talk about aren’t worth it. Would be better with a liveable wage that reflects the volume of work they are asking for.

VCA Response

7mo

Thank you for your feedback and for your years of service. We’re glad you found support among your team and opportunities to learn. We recognize concerns around compensation and continue to invest in pay, benefits, and development opportunities to better support our Associates. Your insights help us grow.

2.0

Oct 19, 2025

Depends on which location you work at…

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Vet care for your own animals at a discount

Cons

Nepotism at the location I worked. Manager would just disappear to smoke and basically let her daughter run the place.

VCA Response

7mo

Thank you for taking a moment to share your feedback. We’re glad you found value in the veterinary care benefits and appreciate your time with VCA. We understand that experiences can vary by manager, and we take these concerns seriously. VCA has company-wide policies and procedures designed to support a consistent and professional environment for all Associates. These resources — including documentation and guidance — are available on WOOFconnect, our internal intranet.

2.0

Oct 18, 2025

Not worth it

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Depends on the people you work with

Cons

Low pay, emotional environment, understaffed

VCA Response

7mo

We appreciate the feedback. Everyone is responsible for delivering the quality pet care we are known for. It's why we invest in supporting the well-being and development of our Associates across the organization, in every role - from discounts to training, mentorship and benefits.

Viewing 58 - 60 of 2,346 Reviews

Jobs at VCA

Dog Walker and Pet Sitter

Medical Assistant/Front Desk

VCA

VCA reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not worth the pay

Depends on which location you work at…

Not worth it

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