Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

39% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (179) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Registered Veterinary Technician (RVT) (68) , Veterinarian (68) , Receptionist (62) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits are good and PTO" ((in 207 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 98 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 74 reviews)); "Staff is great and friendly." ((in 71 reviews)); "Good work environment." ((in 24 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 258 reviews)); "Some managers have difficult managig styles." ((in 62 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 46 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 46 reviews)); "there is no work/life balance" ((in 44 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What VCA locations have received the highest employee ratings?

Silverdale , San Jose , Orange , Tustin , Reno , Charlotte , Fort Worth , San Antonio , Carmel , Santa Barbara

VCA reviews

2.9

39% would recommend to a friend

(2,346 total reviews)

Patty Wu

23% approve of CEO

26% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.8

Work/Life balance

2.4

Senior management

VCA has an employee rating of 2.9 out of 5 stars, based on 2,346 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Oct 12, 2025

Anonymous

Receptionist

Recommend

CEO approval

Business Outlook

Pros

-Doctors were the best and really cared about the patients. -You learn a lot with the doctors and most techs who are very willing to teach.

Cons

-Management was the worst. Didn’t care about its employees unless you were a favorite. -HR seems to be close with management so don’t even bother trying to explain any issues with them. They won’t even give a time of day to listen to you since they already speak with management and don’t care to get your side of the story with any issues. -Toxic environment at times -No room for advancement unless you’re the practice manager’s favorite. -Pay/raises with corporate is not great

VCA Response

7mo

VCA is committed to developing leaders and driving accountability for behaviors that don't support our values. We are continuing to invest in leadership development to ensure these behaviors are not tolerated. Thank you for sharing your response and we're happy to hear you were supported and mentored by doctors and techs. We have flagged this for further review.

3.0

Oct 10, 2025

Ok overall, poor pay and management

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Fulfillment with work and coworkers

Cons

Poor pay, poor management, no room for growth

VCA Response

7mo

Thank you for your feedback. We’re proud to offer one of the most robust education programs in the industry, and we’re working to ensure all Associates — including CSRs — feel empowered to grow. Leadership training, including communication and support-focused development, is a key part of that effort. We know there’s more to do and appreciate your insights as we continue improving.

3.0

Oct 8, 2025

Vet Tech

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Wonderful employees and great management.

Cons

Long hours very hard on mental health.

VCA Response

7mo

Thank you for sharing your feedback and for your contributions. We recognize that this profession can be emotionally challenging, and we hope you were able to take advantage of our mental health and well-being benefits for all Associates, including up to 12 therapy sessions per year, guided self-care, meditation, and more.

Viewing 61 - 63 of 2,346 Reviews

Jobs at VCA

Dog Walker and Pet Sitter

Medical Assistant/Front Desk

VCA

VCA reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Anonymous

Ok overall, poor pay and management

Vet Tech

Jobs at VCA

VCA reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

VCA reviews FAQs

Jobs at VCA