Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has been stable over the past 12 months.

How satisfied are employees working at VCA?

41% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (275) , Veterinary Technician (180) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 223 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 100 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 79 reviews)); "Staff is great and friendly." ((in 66 reviews)); "Flexible schedule and casual environment." ((in 25 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 253 reviews)); "Some managers have difficult managig styles." ((in 62 reviews)); "there is no work/life balance" ((in 48 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 47 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 45 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Dallas , Portland , Austin , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Boston , Pittsburgh , Orlando , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

41% would recommend to a friend

(2,354 total reviews)

Patty Wu

25% approve of CEO

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,354 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

VCA has an employee rating of 2.9 out of 5 stars, based on 2,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews

1.0

Apr 27, 2023

One disappointment after another

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Pet discount is great. Coworkers are helpful and very hardworking.

Cons

Understaffed. High turnover. Pay is pathetic considering the high stress busy environment. Could earn more in retail. Workplace is gross and barely functional.

VCA Response

3y

We are concerned to read your comments, as we truly value our team members and always want them to have the support they need. Please know that your input is appreciated and we would welcome the chance to discuss this further, so we encourage you to email us at EmployeeConcerns@vca.com. Thank you.

4.0

Apr 26, 2023

Vca associate

Associate veterinarian

Recommend

CEO approval

Business Outlook

Pros

Benefits are great Can make a lot of money

Cons

Staff turnover can be high

VCA Response

3y

We want to take this moment to thank you for everything you do as a member of our team. Your input and contributions are appreciated!

2.0

Apr 25, 2023

Poor leadership focused on $, Vets have poor people skills and unwilling to bend, poorly paid first line staff

Client service supervisor

Recommend

CEO approval

Business Outlook

Pros

With all the different jobs here you can really pump up your resume. you learn a lot about pets and pet medicine if you pay attention. Discounts on pet food and vet bills. Primary care is better than the hospital as far as the items mentioned above.

Cons

While working here I often saw Veterinarians (not all) with poor attitudes toward client staff and act on their emotions. This would not fly in previous professional roles. The vets get what they want, and the rest of the staff sometimes suffers due to upper management catering to the high earners. Front desk staff are constantly busy, are paid little, and often get the short end of the stick from other depts. Upper management focuses more on invoicing and money rather than providing support and tools for the frontline staff and technicians. Techs are paid little and do so much work.

Viewing 622 - 624 of 2,354 Reviews

Jobs at VCA

Animal Care Attendant

Animal Care Attendant

Animal Care Attendant

Animal Care Attendant

Animal Care Attendant

VCA

VCA reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

One disappointment after another

Vca associate

Poor leadership focused on $, Vets have poor people skills and unwilling to bend, poorly paid first line staff

Jobs at VCA

VCA reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at VCA

VCA reviews FAQs