Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

39% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (179) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Registered Veterinary Technician (RVT) (68) , Veterinarian (68) , Receptionist (62) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits are good and PTO" ((in 207 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 98 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 74 reviews)); "Staff is great and friendly." ((in 71 reviews)); "Good work environment." ((in 24 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 258 reviews)); "Some managers have difficult managig styles." ((in 62 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 46 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 46 reviews)); "there is no work/life balance" ((in 44 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What VCA locations have received the highest employee ratings?

Silverdale , San Jose , Orange , Tustin , Reno , Charlotte , Fort Worth , San Antonio , Carmel , Santa Barbara

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VCA

Part of Mars

VCA reviews

2.9

39% would recommend to a friend

(2,346 total reviews)

Patty Wu

23% approve of CEO

26% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.8

Work/Life balance

2.4

Senior management

VCA has an employee rating of 2.9 out of 5 stars, based on 2,346 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Oct 1, 2025

So much Change

Hospital management

Recommend

CEO approval

Business Outlook

Pros

Attractive Compensation Package Cutting-Edge Technology

Cons

Toxic Harboring: Promoting or sustaining harmful behaviors Allowing negative attitudes to persist Always Change in Leadership: Constant leadership transitions Frequent changes in managerial roles No Clear Guidance, Only Interpretation: Lack of explicit instructions, leading to varied interpretations Absence of concrete guidance, resulting in ambiguity

VCA Response

7mo

Thank you for taking a moment to share your feedback. We understand change is hard and we are here to listen and support. We invite you to email us at EmployeeConcerns@vca.com to discuss your experience or you can always utilize the Mars Omsbudsman program - information on this and documentation to all policies can be found on WOOFconnect (our internal intranet.)

4.0

Sep 28, 2025

Great people

Associate veterinarian

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefits Easy to transfer locations if you move or to pick up extra shifts Opportunities to progress at any employment/education level Great local culture and talent

Cons

Corporate doesn’t really connect with the local clinics (can be a good thing too I suppose). When they do, it doesn’t seem genuine or like they know how individual hospitals operate or how the employees function on a day to day basis.

VCA Response

7mo

Thank you for the review and feedback! We recently made changes to our company communication, new initiatives process, and hospital visit guidelines. We hope you see a difference soon. Keep sharing the feedback so we can continue to improve our associate experience.

3.0

Sep 28, 2025

so so

Emergency veterinarian

Recommend

CEO approval

Business Outlook

Pros

good compensation and a variety of cases

Cons

low staffing and management is subpar

Viewing 64 - 66 of 2,346 Reviews

Jobs at VCA

Dog Walker and Pet Sitter

Medical Assistant/Front Desk

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