VCA reviews

2.9

42% would recommend to a friend

(2,350 total reviews)
avatar

Patty Wu

21% approve of CEO

31% positive business outlook

VCA has an employee rating of 2.9 out of 5 stars, based on 2,350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Mar 17, 2014

only because I love animals

Recommend
CEO approval
Business Outlook

Pros

I can use my technical skills to improve/save animals lives.

Cons

Extremely poor pay and benefits. In the four years of current employment we have never been fully staffed to provide the care we are charging outrageously for. I am required to put in 60 days notice for vacation due to said staffing issues, even then it may not happen. I work 12 hour shifts with NO break for meals. I have had several kidney infections due to lack of break/down time. Those kidney infections were paid for by Medicare since I can not afford the insurance provided by the company. If ever I try to talk to upper management about any of the issues mention, the conversation goes around in circles about how bad the economy is and budget cuts. Ive never received a bonus of any kind, or any token of appreciation besides a flimsy pin that says VCA and a number representing my time of employment. I get $1-4,000 estimates signed for their services, 3-4 times daily, that people cannot afford but for the love and care of the pets being treated. We made millions in profit this year, man the economy is soooo bad.

1.0
Feb 1, 2014

Go Elsewhere

Recommend
CEO approval
Business Outlook

Pros

That it's open 24 hours.

Cons

DO NOT go to this clinic. I've seen pets handled roughly by irritated technicians, I've heard technicians/veterinarians speak hatefully of their clients, and the "clique" attitude between coworkers is atrocious. There is a lot of work place bullying and gossip. The prices are steep as well. It's all about money for them. Recently they started pushing for a physical exam if you haven't been in within the past month, instead of having an exam semi-annually or annually, which adds on to the cost of whatever you originally went in for. If it's busy, expect to wait at least an hour to be seen, even if you had an appointment. I've seen clients wait in rooms at least two hours before their visit was over. Don't waste your time here.

2.0
Aug 15, 2013

Worked FT over a year

Recommend
CEO approval
Business Outlook

Pros

Decent benefits, holiday lunches and company gifts

Cons

No integrity, Unethical behavior. poor training. incompetent employees favored are given raises or advancement in less than a year. Communication was inconsistent and often dishonest. Human Resources did not follow through. No Standard operating procedures. Short-staffed.

Viewing 103 - 105 of 2,350 Reviews

Glassdoor has 2,427 VCA reviews submitted anonymously by VCA employees. Read employee reviews and ratings on Glassdoor to decide if VCA is right for you.