Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has been stable over the past 12 months.

How satisfied are employees working at VCA?

42% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (179) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 215 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 98 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 79 reviews)); "Staff is great and friendly." ((in 69 reviews)); "Good work environment." ((in 25 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 254 reviews)); "Some managers have difficult managig styles." ((in 61 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 46 reviews)); "there is no work/life balance" ((in 44 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 42 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Portland , Austin , Dallas , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Pittsburgh , Orlando , Boston , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

42% would recommend to a friend

(2,350 total reviews)

Patty Wu

21% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

VCA has an employee rating of 2.9 out of 5 stars, based on 2,350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews

2.0

Apr 21, 2025

Poor work culture

Veterinary technician

Recommend

CEO approval

Business Outlook

Pros

Benefits of working full time

Cons

Poor work culture and scheduling

VCA Response

1y

Thank you for sharing your experience. We're happy to hear you found value in the benefits offered to full-time team members — taking care of our people is something we care deeply about. That said, we're sorry to hear your experience with work culture and scheduling fell short. We know how important a supportive environment and a balanced schedule are to feeling engaged and successful at work. Your feedback is important and helps guide ongoing conversations about how we can do better for our teams. Would you be able to provide more information on what impacted your working experience? We truly appreciate the time you spent with us and wish you the very best in your next chapter.

3.0

Apr 20, 2025

Great place to work

Registered veterinary technician (rvt)

Recommend

CEO approval

Business Outlook

Pros

Good benefits, approves time off.

Cons

Horrible management, a lot of gaslighting

VCA Response

1y

Hey, thanks for sharing your experience — we’re really sorry to hear that you felt let down by the management and support here. That’s definitely not the kind of environment we want to create. We know we’re not perfect and are always looking for ways to improve, especially when it comes to leadership and communication. Your feedback is being taken seriously, and we’re already having some internal conversations about how we can do better. If you're open to it, we’d love to hear more — feel free to reach out directly at Reviews@vca.com if you have a moment. Either way, we appreciate you taking the time to leave this review and wish you the best moving forward.

5.0

Apr 18, 2025

VCA

Kennel assistant

Recommend

CEO approval

Business Outlook

Pros

Supportive environment and flexible work schedule

Cons

No real cons, but it is a very repetitive job

VCA Response

1y

Thanks so much for the kind words! We're really glad to hear you’ve felt supported and have been able to enjoy the flexibility here — it's something we work hard to provide, so it’s awesome to see it making a difference. If there’s ever anything we can do to make your experience even better, don’t hesitate to speak up. Appreciate you taking the time to share your thoughts!

Viewing 130 - 132 of 2,350 Reviews

Jobs at VCA

Customer Service Representative

Client Service Representative

Locum Veterinary Assistant

Locum Veterinarian-Emergency

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