Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has been stable over the past 12 months.

How satisfied are employees working at VCA?

42% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (179) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 211 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 96 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 75 reviews)); "Staff is great and friendly." ((in 65 reviews)); "Good work environment." ((in 22 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 255 reviews)); "Some managers have difficult managig styles." ((in 65 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 50 reviews)); "there is no work/life balance" ((in 45 reviews)); "Upper management is clueless." ((in 45 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Portland , Austin , Dallas , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Pittsburgh , Orlando , Boston , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

42% would recommend to a friend

(2,350 total reviews)

Patty Wu

21% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

VCA has an employee rating of 2.9 out of 5 stars, based on 2,350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews

2.0

Apr 9, 2025

VCA

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Decent benefits. Wonderful place to work to interact with pets.

Cons

The pay does not match the expected duties. New hires are hired at a higher rate of pay than the existing employees. Management is horrible. The manager & assistant manager are rarely there. They lost a lot of clients due to price increases. They have a high turnover rate.

VCA Response

1y

Hi there, Thank you for taking the time to share your experience. We’re glad to hear you appreciated the benefits and enjoyed working with the pets — they really do bring something special to each day. We’re sorry to hear that your overall experience didn’t reflect the kind of workplace we strive to create. Concerns about pay equity, leadership presence, and turnover are serious, and we understand how those issues can impact both morale and the client experience. Your feedback has been shared with our leadership team, and we’re actively working on improvements in those areas. We truly value your input and the time you spent with us — thank you for being part of the team. Wishing you the best in your future endeavors!

1.0

Apr 8, 2025

Not worth it.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Discounted services in-building; grooming, daycare/boarding and veterinary. Working with an array of cats and dogs.

Cons

Management and HR will not take criticism or feedback on long-time employees seriously; including reports of harassment or bullying. High turn-over rate (see point #1). No work-life balance.

1.0

Apr 7, 2025

Don't do it

Vet technician

Recommend

CEO approval

Business Outlook

Pros

Coworkers are very nice, and clients overall treat you with respect.

Cons

If you have the opportunity to work for any VCA, DO NOT DO IT!

VCA Response

1y

Thank you for sharing your thoughts. We’re really glad to hear you had a positive experience with your coworkers and respectful clients — those relationships make such a big difference in the day-to-day. We’re sorry to hear that your overall experience with VCA left you feeling this strongly. That kind of feedback is tough to hear, but it’s also important. We know there’s always room to improve, and we’re committed to listening and learning from experiences like yours. In order for us to better understand your thoughts can you please reach out to us at Reviews@vca.com with any further details you may have? You can keep it as anonymous as you'd like.

Viewing 136 - 138 of 2,350 Reviews

Jobs at VCA

Overnight Animal Care Attendant

Animal Care Attendant

Animal Care Attendant

Animal Care Attendant

VCA

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Don't do it

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