Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has been stable over the past 12 months.

How satisfied are employees working at VCA?

42% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (179) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 211 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 96 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 75 reviews)); "Staff is great and friendly." ((in 65 reviews)); "Good work environment." ((in 22 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 255 reviews)); "Some managers have difficult managig styles." ((in 65 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 50 reviews)); "there is no work/life balance" ((in 45 reviews)); "Upper management is clueless." ((in 45 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Portland , Austin , Dallas , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Pittsburgh , Orlando , Boston , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

42% would recommend to a friend

(2,350 total reviews)

Patty Wu

21% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

VCA has an employee rating of 2.9 out of 5 stars, based on 2,350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews

4.0

Apr 4, 2025

Conflicted

Certified veterinary technician

Recommend

CEO approval

Business Outlook

Pros

Good atmosphere and maintaining of protocol throughout the hospital

Cons

Eligibility for pay raise fluctuates

VCA Response

1y

Thanks so much for your review! We’re really glad to hear you enjoyed the atmosphere and appreciated how we keep things running smoothly with protocols — that means a lot to us. We hear you on the pay raise eligibility — we know it can be frustrating when things feel a bit unclear or inconsistent. It’s definitely something we will continue review, and your feedback helps us move in the right direction. Thanks again for being part of the team and for sharing your experience!

3.0

Apr 4, 2025

Not the best, but also not the worst

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great employee discount Every hospital is different even while being corporation

Cons

Prices are high compared to competitors Annual pay increases are extremely low

VCA Response

1y

Thanks for taking the time to leave a review! We’re glad you enjoyed the employee discount — and you’re absolutely right, while we’re part of a larger organization, each hospital really does have its own personality and culture, which we think is a great thing. We understand your concerns about pricing and pay increases. We’re always working to strike a balance between providing high-quality care and staying competitive, and we know how important it is for our team to feel valued and fairly compensated. Your feedback is appreciated and will be shared with the appropriate teams as we continue working on these areas. Thanks again for being part of the team!

4.0

Apr 3, 2025

Very corporate

Veterinary assistant

Recommend

CEO approval

Business Outlook

Pros

Experience, benefits, employee discount, saving animals

Cons

Managers are strict, drama among employees, nothing is anonymous, no moving up within hospital

Viewing 139 - 141 of 2,350 Reviews

Jobs at VCA

Customer Service Representative

Dog Playtime Attendant

Veterinary Technician

VCA

VCA reviews

Company ratings over time

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Reviews by job title

Conflicted

Not the best, but also not the worst

Very corporate

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