Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

41% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (276) , Veterinary Technician (180) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (48) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 212 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 93 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 75 reviews)); "Staff is great and friendly." ((in 69 reviews)); "Good work environment." ((in 26 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 259 reviews)); "Some managers have difficult managig styles." ((in 62 reviews)); "there is no work/life balance" ((in 49 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 47 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 44 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Dallas , Portland , Austin , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Boston , Pittsburgh , Orlando , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

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VCA

Part of Mars

VCA reviews

2.9

41% would recommend to a friend

(2,357 total reviews)

Patty Wu

26% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Culture & values

2.8

Work/Life balance

2.4

Senior management

VCA has an employee rating of 2.9 out of 5 stars, based on 2,357 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Aug 21, 2019

Working full time at VCA pros and cons

Kennel assistant

Recommend

CEO approval

Business Outlook

Pros

Steady work, transfer possibilities, great pet discount,

Cons

Low pay, one raise a year and its only 3%, health insurance too high of a deductible, no Christmas bonus

2.0

Aug 17, 2019

Weak management and corporate greed

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Wonderful, knowledgeable doctors. Good medicine. Terrific co-workers, super clients and great pet discounts

Cons

Low pay with little chance of getting any type of a raise, no set schedule, little room for advancement, weak management, corporate greed - constantly raising prices and not looking out for employees

VCA Response

While a 2-star review doesn't meet our company standards, we want you to know that you've been heard. We recognize that feeling undervalued inevitably affects your work experience, and we'll be sharing your feedback with management in the Columbia, MD area. Thank you for your thoughts and we hope our paths will cross again soon in the veterinary community.

2.0

Aug 16, 2019

Corporate

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent benefits and paid scrubs

Cons

Office politics, favouritism, pushing sales of their programs, tight budgets, rare raises

Viewing 1675 - 1677 of 2,357 Reviews

Jobs at VCA

ER locum Veterinarian

Hospital Transitions Coordinator

Veterinary Receptionist

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Weak management and corporate greed

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