VCA reviews

2.9

41% would recommend to a friend

(2,354 total reviews)
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Patty Wu

25% approve of CEO

31% positive business outlook

VCA has an employee rating of 2.9 out of 5 stars, based on 2,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Oct 31, 2020
Recommend
CEO approval
Business Outlook

Pros

Great support for regional team.

Cons

Slow to react, resistant to major changes.

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VCA Response
5y
It's wonderful to know that you feel well supported in your role at VCA! Thank you for all you do for your clients.
4.0
Oct 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and hospital manager, benefits, hours.

Cons

Techs are underpaid but we love what we do

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VCA Response
5y
We are grateful to have you as a member of our VCA family! Thank you for providing your feedback, and please know we appreciate everything you do.
5.0
Oct 28, 2020

Corporate Support Office Review

Recommend
CEO approval
Business Outlook

Pros

Work life balance - You don’t often take work home with you. Most of the people here have families and it’s really amazing that they get to spend time with their families on weekends and aren’t consumed by work. Competitive pay - They pay top market value! It was pretty incredible, they gave me over my asking salary. Pet discount - About 70% discount on most services Amazing co workers - They are so easy to work with, incredibly smart and hard working. I truly enjoy all the people that I’ve worked with Medication insurance - health insurance could be better but medication is very cheap. I’ve never paid more than $14 for a prescription. Most times I pay $2! Amazing dental insurance - you can get Invisalign Amazing industry and product - I feel so proud to work here because I’m working on something that supports our veterinarians so they can help pets. Growth in company - I’ve heard a lot of stories of people that started out in the animal hospitals that move into the corporate office. I think it’s beautiful that they invest in people like that.

Cons

Difficult to make friends - there are a few buildings so you don’t have a lot of interaction. There are a few events but they’re not geared towards introducing and meeting people you don’t directly work with. It’s a shame because we do meet up every few months and it’d be a good opportunity to get to know people. Swag and discounts could be updated - They give away these little cups and towels but they’re uninspired. We end up just throwing them away. They should take a hint from the newer startups and have better giveaways. It’d be cool if we got tickets to cat cafes, or discounts for Casper dog beds, litter robots, and furbos. There’s so many new pet products out there and we just aren’t paying attention to them. Difficult to move upward - There are no annual reviews and managers don’t help with career plans. I spoke with a few other people that were new and we were all lost during our one year anniversary. Some people have had the same position for a decade! Expensive health insurance - I pay about $70/m for a high deductible health plan. Every year it is getting better but it’s pretty expensive for what you get. No gym stipend Dry Halloween party I know this is not a start up but they should stay updated with the times and be competitive. Seems like they need to start looking around and update their company spirit.

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VCA Response
5y
We appreciate you sharing your valuable feedback, and want to thank you for being a member of our VCA team! Your contributions mean a great deal to us, and we encourage you to reach out to EmployeeConcerns@vca.com so that we may address your concerns.
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Glassdoor has 2,431 VCA reviews submitted anonymously by VCA employees. Read employee reviews and ratings on Glassdoor to decide if VCA is right for you.