VCA reviews

2.9

41% would recommend to a friend

(2,351 total reviews)
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Patty Wu

20% approve of CEO

30% positive business outlook

VCA has an employee rating of 2.9 out of 5 stars, based on 2,351 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Nov 7, 2016
Recommend
CEO approval
Business Outlook

Pros

The doctors at VCS VSC were some of the most dedicated who I worked with in the industry. They truly cared about the patients and not about the commission.

Cons

Unfortunately you don't get rewarded for a perfect review. On my annual review I score a near perfect for my first year and didn't see any pay compensation.

1.0
Nov 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Sometimes you get to see a cute animal that isn't near death's door or in agonizing pain

Cons

Where do I start?? -NO BREAKS -NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail -Inappropriate behavior and conversations by staff in front of clients -Doctors and techs treat you as if you are inferior -False promises, assigned more tasks than discussed in interview -Being forced to treat dying animals as opportunities for money -NO payment plans or any sort of mercy for people begging to save their pet -Being forced to go into rooms and go over euthanasia with customers (should be a techs job!!) -Being screamed at by people over the phone every single day -Pay is terrible: you make the same at Dairy Queen -Co-workers are disengaged and rude to newcomers AND clients -Boss is money hungry and completely out of touch with client service -If you work here, you must have no qualms about cleaning diarrhea off the front rug 3 times a day -No communication between departments, absolute chaos and confusion -Ridiculous policies that force you to emotionally manipulate clients and avoid giving them the cost of service until they are forced to pay every penny at checkout -Rampant sexism, men get favored by management at every turn (even getting gifts) -The computer program used (Woofware) is so confusing and counter-intuitive that none of the new employees could use it even after months of trying to learn

4.0
Oct 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Loved the support from all my coworkers. Our clients and patients are so supportive and loving. The experience here was a family feel. I miss it often.

Cons

The pay is low. Hard to get raises. I believe you get what you earn. Depending on the location of hospital they pay employers more than in other areas. I find it unfair. Wish there was a chance to earn more after company reviews.

Viewing 2005 - 2007 of 2,351 Reviews

Glassdoor has 2,428 VCA reviews submitted anonymously by VCA employees. Read employee reviews and ratings on Glassdoor to decide if VCA is right for you.