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      VCA

      Part of Mars

      Engaged Employer

      VCA reviews

      2.9

      42% would recommend to a friend

      (2,350 total reviews)
      avatar

      Patty Wu

      21% approve of CEO

      31% positive business outlook

      Ratings by demographic groups

      VCA has an employee rating of 2.9 out of 5 stars, based on 2,350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

      Reviews by job title

      2K reviews
      1.0
      Nov 7, 2014

      VCA

      Receptionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly environment, can bring pets to work

      Cons

      Management sucks on all levels

      2.0
      Nov 5, 2014

      Disappointing

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best part of my time at VCA was seeing all the dogs come in everyday but as a CSR I did not really get to interact with them a whole lot.

      Cons

      Clients would be on time for their scheduled appointments and sit in the waiting area forever... The hospital I was at was very unorganized and communication between techs/vets and CSRs was very poor. Vets competed with one another for clients and would get angry if CSRs scheduled "their" clients with other docs, even when the client insisted on coming a day/time the usual vet was unavailable. Lots of gossip amongst supervisors and directors. Very little confidentiality when confiding in management ... again, gossip and completely misinterpreting conversations and then spreading it around to others... Schedules were very inconsistent and hours were random. Would have early morning one day, evening-close the next, mid-day the next... Coworkers took multiple smoke breaks and I would often times not get a meal break because it was busy but I would get in trouble for not clocking out..

      Viewing 2203 - 2205 of 2,350 Reviews
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      ReviewsVCA reviews

      Glassdoor has 2,427 VCA reviews submitted anonymously by VCA employees. Read employee reviews and ratings on Glassdoor to decide if VCA is right for you.