VCA reviews

2.9

42% would recommend to a friend

(2,350 total reviews)
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Patty Wu

21% approve of CEO

31% positive business outlook

VCA has an employee rating of 2.9 out of 5 stars, based on 2,350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Nov 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Excellent vets so one can learn and get experience in many fields especially at a specialty center. Get to work with animals and that is my passion.

Cons

Cons are too many to list but the most important are: LOW PAY AND NEVER GET THE PROMISED REVIEWS AND SALARY ADJUSTMENTS. I have worked at 2 of the hospitals in the greater Seattle area and it is the same at both places. Always short staffed, schedules constantly changing and no schedule until the day before the week begins. How does one have a "life". I can't even schedule dr. appointments because I never have the same days off. I took my original job at VCA with a cut in pay but a promise of a raise in 3 months. I soon found out that there was a freeze on pay increases before I was hired. I was LIED TO AT THE VERY BEGINNING!! It has been 6-10 years and still no raise! I don't make enough money to live on my own so am at the mercy of roommates. Not what I expected when I went to school to be a licensed vet tech. IRREGULAR WORK HOURS as stated before no set schedule or shift. Expected to work until 11 p.m. one day and be back at 6:00 the next. REALLY??? How do you expect your employees to be at the top of their game with such nonsense?? NO BREAKS! I work 12-16 hours a day and rarely get a break, let alone lunch. SICK LEAVE & VACATION?? Pretty much non existent. You can accrue only so much time but are not able to use what you are owed. Even when sick, and with a doctors note, you are told to come in! (Always short staffed as they can't keep employees because of all the issues listed above!) MANAGEMENT is always changing---One just gets used to one manager and poof, the next day they are gone with no explanation. BENEFITS? WHAT A JOKE---Sick leave can not be used, same with vacation. Medical is VERY expensive and covers very little. Basically I don't make enough money to go to the doctor even with this crappy insurance. PROMOTIONS - non existent MANY EMPLOYMENT LAWS ARE BROKEN DAILY....

1.0
Oct 14, 2014
Recommend
CEO approval
Business Outlook

Pros

steady pay. i know what I am doing umm... some people are not totally fake!

Cons

ill dish out the dirt later. i have to be poetic about this.

1.0
Oct 13, 2014

Horrid!!

Recommend
CEO approval
Business Outlook

Pros

Fantastic staff, I've never worked with such skilled assistants. Good pet discounts (only 4 pets though!), and due to size of VCA, discounts are available at specialty clinics.

Cons

Staff members are just numbers to management. "Understaffed" doesn't even begin to cover it. It's scary to think about how much we did with how few people. There were days I worked 14 hours, left after 9pm, back at 7 am. Nothing was appreciated though, no one ever says "thank you", instead we constantly got in trouble for overtime. VCA runs staff members til they drop, then dumps them. Benefits suck - insurance was unaffordable, only 3 holidays. It's very much a corporation and sometimes all about $$$ - there were many days I felt like a used car sales man.

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Glassdoor has 2,427 VCA reviews submitted anonymously by VCA employees. Read employee reviews and ratings on Glassdoor to decide if VCA is right for you.