VCA reviews

2.9

39% would recommend to a friend

(2,346 total reviews)
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Patty Wu

23% approve of CEO

26% positive business outlook

VCA has an employee rating of 2.9 out of 5 stars, based on 2,346 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Feb 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Well, I have a job.

Cons

Our HR department is outsourced. The company stopped COVID pay the moment omicron started. No PTO *at all* for part time employees. They will unabashedly break labour laws up until you get a lawyer involved (not my experience, but a friend's). Eg. taking a person's job away while they are on medical leave, accusing staff of faking medical conditions in order to get *unpaid* time off (like immuno-suppressive chemo and depression). Telling me that my close friend on medical leave is not getting her job back, but "don't tell her because she doesn't know yet". They told our ER doctors that if they're swamped and need to stay late to be able to see all the patients that came in on their shift, they should "donate their time", as they will not be paid. (secondhand info) It was implied to our ER support staff (ie techs and ACAs) that it was their fault that profits were down in 2021 compared to 2020. (secondhand info) Wages are calculated (there's a formula) based on your resume vs negotiated based on skill or competence. When I first started, I was being paid ~$14.25 to run an MRI. Mandatory black/grey/navy blue scrubs, scrub allowance covers 1 sweater, or a scrub top and bottoms. Change into public hospital stock scrubs (threatened but yet to be enforced) if you wear any colour but the aforementioned ones. (Please keep in mind, our hospital is 200+ strong, sharing scrubs with that many people is like getting your work clothes out of a lost and found bin). Mask use is only enforced with support staff, doctors breaking policy to the extreme receive no consequences. Doctor charges for a service that wasn't performed (a lab test that was never sent to the lab), I ask about the inappropriate charges, I am told to "never question a decision again", and the doctor doesn't speak to me for a month. I knock down my hours so that I can start attending university, the department I left is short staffed and asking for coverage. I am trained in this department, and can perform my job well (and my performance reviews are excellent), and am available on the odd day, but am never given the shifts. Announce that I am stepping back from yet another department in the new year (but still staying on part time) to focus on school, and all my shifts over the Christmas break (aka my only opportunity to make money) are promptly cancelled.

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VCA Response
4y
Thank you for reaching out about your concerns. Please know that we are here to listen and address any issues you may have, as we appreciate your commitment to your role and your hospital. We encourage you to contact EmployeeConcerns@vca.com to discuss these matters further. We hope to hear from you soon.
2.0
Apr 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Scrub allowance, CE allowance, benefits, opportunities for education with other clinics owned by corporation

Cons

You’re just another number and you’re easily replaceable. You work super hard for minimum pay with the promise of getting a raise but they never follow through

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VCA Response
5y
Each member of our team is valued and appreciated, and we're very sorry if you ever felt this was not the case. We'd like to discuss your experience personally if you would be willing, and we ask that you please contact us at EmployeeConcerns@vca.com. Thank you.
1.0
Jan 13, 2021

DO NOT WORK HERE

Recommend
CEO approval
Business Outlook

Pros

No pros, do not work here

Cons

Horrible treatment of staff and animals under their care. Most toxic work place, under paid, over worked, no support help or HR. Worked there for a month because of the extremely disgusting behaviour of other staff and extreme disrespect, bullying and mistreatment of animals. I’d give Zero stars if possible

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Glassdoor has 2,423 VCA reviews submitted anonymously by VCA employees. Read employee reviews and ratings on Glassdoor to decide if VCA is right for you.