Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has been stable over the past 12 months.

How satisfied are employees working at VCA?

40% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (179) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Registered Veterinary Technician (RVT) (68) , Veterinarian (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 212 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 94 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 80 reviews)); "Staff is great and friendly." ((in 68 reviews)); "Good work environment." ((in 24 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 247 reviews)); "Some managers have difficult managig styles." ((in 64 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 48 reviews)); "there is no work/life balance" ((in 46 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 45 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Portland , Austin , Dallas , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Pittsburgh , Orlando , Boston , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

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VCA

Part of Mars

VCA reviews

2.9

40% would recommend to a friend

(2,349 total reviews)

Patty Wu

23% approve of CEO

28% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Culture & values

2.8

Work/Life balance

2.4

Senior management

VCA has an employee rating of 2.9 out of 5 stars, based on 2,349 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jan 26, 2016

all the negatives of a big company with none of the perks

Area manager

Recommend

CEO approval

Business Outlook

Pros

Job security, virtually impossible to get fired. flexible schedule , great pet discount nice people to work with. Awesome meeting locations twice a year.

Cons

Lack of fairness / integrity of upper management. People are promoted based not on job performance but based on how much kool aide they drink. Free thinking and ideas are not encouraged.

3.0

May 8, 2012

It was a pleasant workplace.

Client service

Recommend

CEO approval

Business Outlook

Pros

Fellow employees were great Fantastic, personable office manager Reasonable hours Treated fairly and competently Work to life balance Clientele wasn't too crazy!

Cons

Layoffs High turnover Salary could have been better

2.0

May 6, 2009

Live by your motto, "where your pet's health is our top priority and excellent service is our goal." It's gone.

Hospital manager

Recommend

CEO approval

Business Outlook

Pros

VCA is very organized in regards to forms, systems, support staff at the corporate level, and reports. When the hospital I worked for was originally purchased by VCA, they provided us with educational tools, allowed us to go to conferences and leadership programs, and left us to maintain our "personality" within our hospital.

Cons

In the past couple of years, VCA has been more focused on profit rather than medicine. I know that a business must be profitable to stay open, and our particular hospital was profitable, but it was never enough. They began trimming services, charging more (automatic 6-7%) regardless of staff changes and doctor capability. They preach service, but continually cut staff, cut programs, and expect the staff to remain dedicated and professional. Mid-level management (regional level) show very little support or appreciation for a job done well.

Viewing 2347 - 2349 of 2,349 Reviews

Jobs at VCA

Dog Walker and Pet Sitter

Medical Assistant/Front Desk

Patient Care Attendant

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all the negatives of a big company with none of the perks

It was a pleasant workplace.

Live by your motto, "where your pet's health is our top priority and excellent service is our goal." It's gone.

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