Is VCA a good company to work for as a Receptionist/Supervisor?

Receptionist/Supervisor professionals working at VCA have rated their employer with 2.3 out of 5 stars in 102 Glassdoor reviews. This is a lower than average score with the overall rating of VCA employees being 2.9 out of 5 stars. Search open Receptionist/Supervisor Jobs at VCA now and start preparing for your job interview by browsing frequently asked Receptionist/Supervisor interview questions at VCA .

Does VCA pay Receptionist/Supervisor employees well?

Receptionist/Supervisor professionals rate their compensation and benefits at VCA with 2.1 out of 5 stars based on 102 anonymously submitted employee reviews. This is 35.3% worse than the company average rating for salary and benefits. Find out more about Receptionist/Supervisor salaries at VCA.

What are the top reviewed jobs at VCA?

Veterinary Assistant (276) , Veterinary Technician (180) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (83) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (48) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 212 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 98 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 80 reviews)); "Staff is great and friendly." ((in 68 reviews)); "Good work environment." ((in 24 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 243 reviews)); "Some managers have difficult managig styles." ((in 61 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 47 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 44 reviews)); "there is no work/life balance" ((in 42 reviews))

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VCA

Part of Mars

VCA Receptionist/Supervisor reviews

2.3

2% would recommend to a friend

(102 total reviews)

Patty Wu

Not enough data to show CEO approval

2% positive business outlook

Ratings by category

2.1

Compensation and benefits

2.0

Culture & values

1.9

Diversity & inclusion

1.8

Career opportunities

1.6

Work/Life balance

1.6

Senior management

Receptionist/Supervisor employees have rated VCA with 2.3 out of 5 stars, based on 102 company reviews on Glassdoor. This indicates that most Receptionist/Supervisor professionals have an average working experience there. VCA is rated 32% below average by Receptionist/Supervisor professionals compared to other employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

102 reviews

3.0

Sep 13, 2023

*

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Paid lunches a few times a week

Cons

Company makes it seem like they care about there employees but when it comes down to it they don’t.

VCA Response

We're saddened to know that you were given this impression, as we care a great deal about our team members. A chance to talk more about your experience and concerns would be appreciated, so please email us at EmployeeConcerns@vca.com. Thank you.

3.0

Aug 21, 2023

VCA as a brand does NOT allow for flexible management

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Calm, learning and growth opportunities

Cons

Being verbally abused daily by stressed animal parents, as well as normal bad clients coming for a wellness visit Working 2 hours under what was considered "full time" due to office hours and not receiving any "full time" perks like Holiday pay Office was pretty dirty over all with no push from management for a cleaner environment Paid LESS than all my colleges because they were hired at a later time when the offer was higher, yet on a daily basis training, and fixing mistakes for them because our supervisor didn't schedule themselves to be on or called out.. when this was brought to managements attention she told me to just hold on a little longer because my yearly .85c raise was coming

VCA Response

We're very disappointed to hear some of these concerns, as our associates are very important to us. We ask that you reach out to us at EmployeeConcerns@vca.com with more information on your experience. We are here to help.

2.0

Aug 15, 2023

Poor management

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Discount on services Friendly team members

Cons

Bad management Over bearing Bad training from hospital manager

VCA Response

We're concerned by your review, as it's important to us that our team members receive the training and support they need to thrive in their roles. We would like to discuss your experience further, so please email us at EmployeeConcerns@vca.com. Thank you.

Viewing 22 - 24 of 102 Reviews

Jobs at VCA

Registered Veterinary Technician - Relief

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*

VCA as a brand does NOT allow for flexible management

Poor management

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