Is VCA a good company to work for as a Receptionist/Supervisor?

Receptionist/Supervisor professionals working at VCA have rated their employer with 2.3 out of 5 stars in 102 Glassdoor reviews. This is a lower than average score with the overall rating of VCA employees being 2.9 out of 5 stars. Search open Receptionist/Supervisor Jobs at VCA now and start preparing for your job interview by browsing frequently asked Receptionist/Supervisor interview questions at VCA .

Does VCA pay Receptionist/Supervisor employees well?

Receptionist/Supervisor professionals rate their compensation and benefits at VCA with 2.1 out of 5 stars based on 102 anonymously submitted employee reviews. This is 35.3% worse than the company average rating for salary and benefits. Find out more about Receptionist/Supervisor salaries at VCA.

What are the top reviewed jobs at VCA?

Veterinary Assistant (276) , Veterinary Technician (180) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (48) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 204 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 93 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 75 reviews)); "Staff is great and friendly." ((in 67 reviews)); "Good work environment." ((in 25 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 243 reviews)); "Some managers have difficult managig styles." ((in 60 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 45 reviews)); "there is no work/life balance" ((in 43 reviews)); "Upper management is clueless." ((in 43 reviews))

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VCA

Part of Mars

VCA Receptionist/Supervisor reviews

2.3

2% would recommend to a friend

(102 total reviews)

Patty Wu

Not enough data to show CEO approval

2% positive business outlook

Ratings by category

2.1

Compensation and benefits

2.0

Culture & values

1.9

Diversity & inclusion

1.8

Career opportunities

1.6

Work/Life balance

1.6

Senior management

Receptionist/Supervisor employees have rated VCA with 2.3 out of 5 stars, based on 102 company reviews on Glassdoor. This indicates that most Receptionist/Supervisor professionals have an average working experience there. VCA is rated 32% below average by Receptionist/Supervisor professionals compared to other employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

102 reviews

4.0

Jun 18, 2026

Great colleagues, but limited career growth

Receptionist

Recommend

CEO approval

Business Outlook

Pros

The people you work with.

Cons

There was a lack of career advancement.

VCA Response

Thank you for sharing your feedback. We’re glad to hear you valued the people you worked with—strong teams and supportive relationships are an important part of the VCA experience. We also recognize how important it is for Associates to see clear paths for growth. VCA offers one of the largest ongoing education programs in the industry, supported by mentorship that connects experts across our network, along with tools like Woof University and leadership development programs. Associates also have access to continuing education support, resources like VETgirl, and professional memberships such as NAVTA, helping them build skills and explore new career paths. We continue to invest in learning and development at every level so Associates can grow and build meaningful, long‑term careers.

3.0

Nov 17, 2025

High demand

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Pto & mental health support

Cons

Work life balance is hard to maintain

VCA Response

5mo

Caring for those who care for our pets is a top priority for VCA. We're glad to hear you enjoyed our free access to mental health services, including 12-free therapy sessions a year. Thank you for your feedback as we continue to look for new ways to support Associates with work-life balance.

2.0

Oct 12, 2025

Anonymous

Receptionist

Recommend

CEO approval

Business Outlook

Pros

-Doctors were the best and really cared about the patients. -You learn a lot with the doctors and most techs who are very willing to teach.

Cons

-Management was the worst. Didn’t care about its employees unless you were a favorite. -HR seems to be close with management so don’t even bother trying to explain any issues with them. They won’t even give a time of day to listen to you since they already speak with management and don’t care to get your side of the story with any issues. -Toxic environment at times -No room for advancement unless you’re the practice manager’s favorite. -Pay/raises with corporate is not great

VCA Response

9mo

VCA is committed to developing leaders and driving accountability for behaviors that don't support our values. We are continuing to invest in leadership development to ensure these behaviors are not tolerated. Thank you for sharing your response and we're happy to hear you were supported and mentored by doctors and techs. We have flagged this for further review.

Viewing 1 - 3 of 102 Reviews

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Great colleagues, but limited career growth

High demand

Anonymous

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