Corporate and regional managers are so far removed from actual clinics that they have no understanding of how the clinics function. Regional managers don't respond to requests, phone calls or emails, but they come running if your profits drop. Unable to get help from corporate office when needed.
Extremely low pay, you will make more at a fast food restaurant or waiting tables. Extremely expensive health care benefits with very high deductibles, if you get sick you're going to be in debt.
Overtime is expected, not appreciated. Extremely high turnover. Pet discount is great for 4 pets, but if you go over there is nothing you can do. Most employees have more than 4 pets, many go to Banfield to get care for the additional pets, just for the lower costs. As an employee you can't even purchase the packages offered to clients.
Promotions into management are based on who can blow smoke the best, skills and hard work make no difference. The more you lie and don't do your job, the better your chances of moving into a regional position.
Based out of CA, no matter what state you are in you have to do everything by way of CA, doing a basic coaching can take 2 to 6 weeks to get approved - by then no one remembers why someone needed to be coached.
Too profit oriented - profit is important, but shorting hospitals because you refuse to pay reasonable wages, or purchase basic necessary equipment, or replace staff puts pets at risk. And this is acceptable to the corporate overlords, because it saves money in the short term.
Being forced to provide free day care to the on staff doctors - expect the doctors to bring their children to work with them 4 out of 5 days, and while they are working, their children are running around the hospital, disturbing post-op patients, interrupting critical patient care, disturbing clients, and having chair races in the treatment area. Okay for the doctors, but not allowed technician or other staff members, the rest of us actually have to pay for child care.
No work life balance. After all if they can make you work 13 hour days, why should they hire more staff? If you are short staffed and you don't fill the position quickly enough (because you are looking for someone who fits into your facility) be prepared to lose it. After all if you didn't fill it you must not need it.
