VCA reviews

-Computer work doesn't really prepare you for the day to day. The in house application Woofware has a handful of training that is largely just reading and sparse interactivity. -While training with my department head she acted like I was a burden and didn't train me in an effective method that left both of us frustrated. Asked questions like how to improve and pay attention to particular bits of information on the phone and was only met with a shrug. -Said supervisor not even trying to go into the brass tacks of why something works would only say along the lines "Oh you should know this". Legitimately received better training from my co-workers than my supervisor. -Supervisor would be burnt out mid-way through the shift and complain about how she wanted to go home. This happened for an entire week. -The mood of the entire building is negativity. Every single employee is miserable and doesn't want to be at their job. Really feels like the only reason why anyone works at VCA Companion is to help animals. -Told to be positive but every time I "looked on the bright side of things" was constantly shot down.

We were a Pet Partners hospital that got transitioned to a VCA clinic. This was what I would of called a unicorn clinic. While we were small, we were a amazing staff. Worked together well and had very little conflict. We had no practice manager. Those duties fell on the doctor and also was spread among the support staff. As a pet partners hospital this was doable. As a VCA hospital it was not. We continuously kept getting more added to each position. We tried to keep up, but policies and protocols that worked well for large hospitals did not work well with a small clinic such as ours and we quickly became over whelmed, along with our other everyday task and dealing with a pandemic. Our doctor was arriving well before open and staying well past closing trying to keep up. Along with other issues it all became too much and she decided to resign. Upon her informing us of her resignation it was a week before we were reached out to by anyone at the corporate office. And we were not reached out to directly. It was a email sent to our doctor to ask us if we had any questions. After that reach out we were never contacted again unless we contacted them first. We were given no instructions, nothing informing us of what our future held, nothing telling us what we needed to tell the clients. One by one each of us turned in our resignations because none of us could stay not knowing if we had guaranteed hours or not. Our resignations were responded to all with the same two generic words. Best wishes. We were made to feel insignificant. VCA makes a big deal about making sure their employees feel valued but we sure didn’t seeing that no one directly reached out to any of the 5 of us. No one cared enough to let us know if we would even have jobs after a certain date. No one at VCA seemed to care the our lives were being affected too. This was not the fault of our doctor, this is failure on VCA’s part to see that their doctors and their support staff cannot be treated as disposable. When a clinic goes from 0% turnover in 5 years to 100% in a matter of weeks you would think they would have some concern.