VFS Global reviews

4.1

79% would recommend to a friend

(1,533 total reviews)
avatar

Zubin Karkaria

89% approve of CEO

76% positive business outlook

VFS Global has an employee rating of 4.1 out of 5 stars, based on 1,533 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The VFS Global employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

2K reviews
1.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy visa appointments for self and family

Cons

Culture of micromanagement from the top down. Would not recommend.

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VFS Global Response
2mo
Thank you for sharing your feedback. We would like to clarify that visa appointment allocation is managed directly by the respective missions through defined processes and is not influenced by VFS Global. As a business operating within strict client government SLAs and operating procedures, many roles require a high degree of process adherence and operational oversight to ensure consistency, accuracy, and compliance. We understand that experiences across the teams may vary, and feedback such as yours is valuable in helping us continue strengthening the employee experience across our global operations
4.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned a lot as a fresher

Cons

needs to improve the overall process

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VFS Global Response
2mo
Thank you for sharing your feedback. We’re glad to know that your experience as a fresher helped you learn and grow. We also appreciate your suggestion regarding process improvements — continuous enhancement is a priority for us, and your input will help us work toward making things better.
2.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary on time 5 days a week

Cons

long hours, no overtime, and bureaucracy

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VFS Global Response
2mo
Thank you for your feedback. We are pleased to hear that you valued the consistency of salary payments and structured work schedule. As a global organisation operating within client government SLAs and operating procedures, our teams work in a highly process-driven environment focussed on accuracy, compliance and service standards. While this may at times be perceived as bureaucratic, these processed are designed to ensure consistency in operations and customer experience globally. Similarly, work volumes may also vary depending on travel demand and seasonal peaks. Overtime compensation is managed in line with applicable statutory regulations and labour laws of the operating country. We appreciate you taking the time to share your perspective.
Viewing 19 - 21 of 1,533 Reviews

Glassdoor has 1,845 VFS Global reviews submitted anonymously by VFS Global employees. Read employee reviews and ratings on Glassdoor to decide if VFS Global is right for you.