VFS Global reviews

4.1

79% would recommend to a friend

(1,533 total reviews)
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Zubin Karkaria

89% approve of CEO

76% positive business outlook

VFS Global has an employee rating of 4.1 out of 5 stars, based on 1,533 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The VFS Global employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Exposure to global operations and client environments. Structured processes in certain functional areas.

Cons

Compensation is significantly below market standards for similar roles. Lack of transparency and fairness in salary progression. Poor employee-centric practices despite being a large global organization. Final settlement was not processed within a reasonable or expected legal timeframe, causing unnecessary inconvenience. Over-centralized decision-making with heavy reliance on external market practices, limiting local relevance. Pressure to follow processes that do not fully align with Sri Lankan labour laws and accepted HR practices. Lack of empowerment for local HR teams to ensure compliance with country-specific legal requirements.

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VFS Global Response
2mo
Thank you for your feedback. We are pleased to hear that you valued our work environment and the global exposure gained during your time with VFS Global. At the same time, we take your concerns about compensation, transparency, and local compliance seriously. We continuously review our salary structure to ensure internal parity and alignment with industry standards, while offering growth opportunities and conducting performance reviews to facilitate professional advancement. Our regional teams are fully empowered and responsible for ensuring all practices align with country-specific labour laws. To ensure further oversight, our central compliance teams perform regular audits to maintain these standards. Finally, regarding the exit process, we process all Full & Final settlements within our outlined timelines once clearances are received; in this instance, our records show the process was completed within that expected timeframe. If you have any further specific concerns, we encourage you to write to us on communications@vfsglobal.com, so we are able to address them appropriately and ensure continuous improvement of our processes.
5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Streamlined Process, Professional Staffs, Convenient Appointment System, Application Tracking, Global Presence, Well-Maintained Centers, Value-Added Services Reduced Embassy Workload

Cons

Limited Slots, Optional Services, Less Number of Support staffs

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VFS Global Response
2mo
Thank you for your feedback. We’re pleased you found our processes, staff, and global presence valuable. We also acknowledge your concerns about limited slots, optional services, and staffing. Your advice on enhancing transparency, technology, and customer experience aligns with our vision, and we remain committed to improving in these areas.
5.0
Apr 14, 2026

Best Work Place

Recommend
CEO approval
Business Outlook

Pros

Professionalism, Good Work life Balance

Cons

Should improve the salary structure designation wise

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VFS Global Response
3mo
We’re glad to hear that you value the professionalism and work-life balance here — those are areas we strive to maintain consistently. We also appreciate your constructive points regarding the salary structure and the suggestion for breakout areas. Both are valuable insights, and we’ll take them into consideration as we continue working on improving employee experience. Your input helps us identify where we can do better, and we truly appreciate you taking the time to share it.
Viewing 22 - 24 of 1,533 Reviews

Glassdoor has 1,845 VFS Global reviews submitted anonymously by VFS Global employees. Read employee reviews and ratings on Glassdoor to decide if VFS Global is right for you.