VITAS Healthcare reviews

3.5

65% would recommend to a friend

(1,585 total reviews)

Joel L. Wherley

77% approve of CEO

64% positive business outlook

VITAS Healthcare has an employee rating of 3.5 out of 5 stars, based on 1,585 company reviews on Glassdoor which indicates that most employees have a good working experience there. The VITAS Healthcare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Nov 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Knowing that hospice is an essential service and being able to educate that to the medical community. Hospice is not just the last few days of life.. it’s a service that provides a quality of life for months for patients with terminal illness.

Cons

I can only speak for me, I was a 6 year employee, with a great salary, good mileage reimbursement. However the bonus structure changed constantly. I loved my job until I was faced with upper management changes who had zero hospice experience. Those management executives wanted to implement aggressive sales tactics. That is not how hospice is to be presented. I am no fool, I know VITAS is for profit, and I came from medical sales. When Covid hit the sales side was essentially shut out of hospitals, assisted living facilities, and physician offices. However upper management raised the representatives goals to an unattainable level., during the height of a pandemic. We were told we were essential. And pressed to find ways to get into closed offices. Also ridiculed and made to feel like failures if we didn’t schedule appointments. I worked in more than one location.. the last location I worked in employee a felon as a secretary. I quickly became disenchanted with the values of this company. And I am not a sour employee, I left on my own, best decision I ever made. I miss helping patients.

2.0
Oct 28, 2019
Recommend
CEO approval
Business Outlook

Pros

You'll learn all about hospice care, palliative care and clinical care at the end of life. Meaningful, but hard work. Decent online training materials. Opportunities for ELNEC training. Depending on area, social workers can get supervision. They like to hire from within. Part of a national organization. The mandatory meetings are always potlucks, so you'll eat plenty. Since they are for profit, they can take on hospice patients that other hospices might reject (such as vent patients). They also have continuous care and other specialities such as RT, PT, child life specialists, etc. (specialties vary by location).

Cons

VITAS is a for-profit company, so know that before going in. Staff pay is generally low, although may be higher than some other hospices. Some leadership talked freely about the bonus THEY would get in cutting expenses (the corporate folks are well compensated). While they like to hire from within, oftentimes unqualified staff are put in key places. Example: HR duties for folks who have no training in HR and talk/gossip about employee info that should be confidential. Or, nurse elevated to manager who have no management or relational experience. General managers with no leadership experience or unrefined abilities. Basics of HR are not followed. In my office an employee could yell, curse and intimidate managers with no recourse (even offered other jobs to make person happy). I did not feel safe at the office. Some office employees very rude; others kind. Again, with no HR support employees could take multiple sick days (usually the same employees), show up late, wear pajamas to work, claim extra time and miles driven when not the truth, not document in a timely fashion (or at all...), and do whatever they want with no recourse. The talented and good employees often leave. Hard to see coworkers getting away with behaviors that would get them fired at any other professional organization. The place I was at was very unprofessional, although each program (office) has its own culture so other offices might be better managed. I did not feel proud to work at VITAS and was happy to leave. After my experience at VITAS, I would not recommend my family members or friends to use VITAS (or to work there more than a year or two).

2.0
Nov 28, 2018

General Manager refuses to communicate with staff

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

excellent benefits. Tuition reimbursement, health. PTO is minimal.

Cons

General Manager will not communicate with staff, only through another manager. Holds a "closed door policy" where conferring with her only occurs by appointment.

Viewing 40 - 42 of 1,585 Reviews

Glassdoor has 1,662 VITAS Healthcare reviews submitted anonymously by VITAS Healthcare employees. Read employee reviews and ratings on Glassdoor to decide if VITAS Healthcare is right for you.